My daughter and I are both sick and have had to rely on delivery of food. Skip the Dishes was advertised on TV and seemed to be a good idea since it was convenient. We ordered numerous times and had numerous disappointments with the food and the delivery. Not to talk about aggrevation about wrong items, items forgotten, cold items placed with hot items and vice versa, restaurants responding but our money taken, drivers not showing up in time before the resaurant closed, customer service agents obstinate, rude, DUMB and not having a command of the English language, the chat ap on cell phone closing repeatedly when put on hold, etc., etc. The restaurants are supposed to provide quality food and package it properly and I can tell you that this doesn't happen most of the time. There is one restaurant that we ordered from several tiems and we noticed quickly that the quality, quantity, consistity of the product and packaging was an issue. I complained and had a very ligitimate claim as I had t throw food out. I chatted, emailed and placed 9 phone calls to SkipTheDishes. They told me to call the restaurant myself as a refund was denied. I called the owner and he said he never talked to SkipTheDishes about this and would refund me. I STILL don't have the money back! One time I ordered a STEAK and got a thin slice of unidentifiable meat that consisted out of 1/4 of hard unedible fat. With that I had ordered sweet potato fries that arrived partially raw. I complained but the restaurant absolutly refused to do anything about it and SkipTheDishes just shrugs it shoulders. Then there is the time that we ordered from a Thai restaurant that didn't confirm the order so we had to order from another restaurant. Usually the money is refunded in Skip Credits but that didn't happen so the new order was charged alover again. I caught it and started calling SkipTheDishes. It took numerous calls and it took just short of a month to get the money back in my bank account. There have been double charges too! We have had a few times that the food was mishandeled by the driver and ended up being squished, jumbled, hot when it should be cold and cold when it should be hot. At times the restaurant makes the food too early or something and everything is cold even stuff that you can't warm up yourself (without tasting off). The big thigs are that you often have no recourse with the restaurants and that you get nowhere with the (pardon my language) incompetents at SkipTheDishes (most of the managers are the worst).