The bitterness of a poor product lingers long after purchase.
I have experience with three Cuisinart products in three separate homes: mine, my sons and his mother-in-laws. All three products failed in their essential purposes, to work, make coffee or grind beans. All had electrical failures if not hazards. Mine, a coffee grinder, went up literally in smoke and failed to work a year after purchase. Going up in smoke, to me, is a fire hazard. The second and third were 12 cup coffeemaker\grinders programmable units. One failed electrically to grind but made coffee, rendering 50% of the unit lost to use. The other failed to make coffee while the grinder worked. That unit also went up in smoke right after making coffee, the owners smelled melted plastic and they quickly unplugged the unit; also an electrical hazard and dangerous.
My experience strongly suggests Cuisinart, although charging premium prices, makes an inferior if not dangerous product. I gave the 3rd unit as a wedding gift which now has cheated me of both significant $$$ but the pleasure of giving a quality gift providing continuing value. The Cuisinart products, in my experience, do not have long-life expected use; they fail of their essential purpose to work. Rather, the three products ended their useful lives in a hazardous and dangerous way, without warning, going up in smoke (literally) or melting or failing electrically.
Forewarned = forearmed, absolutely, buyer beware of an inferior product but also a potentially dangerous and sudden failure, without warning of useful life of the Cuisinart product.
Cuisinart customer service was institutionally indifferent and thus, customer no service would apply... I asked for an escalation of my complaint to a supervisor or person in a position of authority. The service representative blocked the referral and refused to comply. Cuisinart doesnt care about service. Their actions, by omission and default say there are plenty of customers, service doesnt matter. P.T. Barnum notion comes to mind, Theres a sucker born every minute. My purchase of Cuisinart made me feel like a sucker I spent a lot of money for a poor, inferior and potentially dangerous product.
I should have read reviews of Cuisinart online first hit on a internet search, Cuisinart reviews showed as #1 hit = 674 reviews of Cuisinart and a single star rating on this website: https://www.consumeraffairs.com/homeowners/cuisinart.html
Cuisinart products are expensive. I assumed buying a premium product would yield long life and quality service; I was wrong. We, all three of us have an expensive paperweight \ book ends... Thankfully, going up in smoke or smelling melted plastic did not have any worse outcomes than a product turning itself into consumer junk.
You, the reader may not be as fortunate or lucky in just getting cheated your outcome buying Cuisinart product may be worse than just a product failure.