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David B.

2 Level 2 Contributor
  • 7 Reviews
  • 23 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion, Baby & Kids

Member since April 2014

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7 Reviews by David


We first used Stanley Steemer and were happy with the service. We bought one of their 12 month contracts. They do not allow you to book appointments online using the contract, but you can for anything else, (odd?). They try to up sale on every visit. When we told them at the end of the contract we were not going to renew, the service was just horrible. Areas that appeared to have not been touched, despite being pointed out to them upon arrival. A sick dog does leave a mess. I would have been more understanding if they had done something and said they tried. NOTHING done. They were in and out of our home in just over an hour. That was "cleaning" 3 bedrooms, family room, living room, and a couple of other areas, including moving the furniture. Never again will I call them. I am not a fan of up selling after you have made an agreement. I get it when negotiating but not after the fact.


I have been with Thumbtack for over 5 years. Initially the cost to quote was reasonable. The charge was by a credit. Then they slowly raised the rates for the credits. Then they raised the number of credits required to send a quote. Now they have gone to this practice of the vendor having no idea what the cost will be. They will not tell you up front. They continually say it is a complicated process, varies by quote. However, if you receive any type of contact with the potential customer, you are charged immediately. Why can they not say what the cost is if they can bill immediately? They have become too big and now the vendors who helped get them there are being squeezed. In addition to the raising of the cost to quote, they have also tripled the number of vendors who can quote on a project. They say this is what the vendor asked for. Really? I doubt that very much. Be very careful if you decide to go with them.


I use Amazon for both same day and future day deliveries. They have always stood behind the products. Highly recommend.


I went to this dealership today in order to buy a Grand Cherokee. I told them on the phone 3 times what I was looking for what my payment I was willing to pay. They told me no problem we have a vehicle for you come on out. I did that when I get there the story changed, they were no longer were able to find a vehicle that would match that payment amount. This was 30 minutes after I have spoken to them on the phone. When I mentioned I was went to go to AirparkDodge Jeep in Scottsdale, someone from this dealership called the other dealership and spoke to their friend named Dennis, and warned them I was coming. They then proceeded to give Dennis my phone number and other information which is unethical at best, and probably illegal. I intend to let the owner of the dealership and Chrysler know. I know this happened because Dennis called me within minutes of me leaving that dealership and pretended to be someone he was not.


Firstly, let me start with the positive, the loan process went very smooth, delivered everything as promised, always able to get in touch with my loan officer Steve Kincheloe. I give him 5 stars.

Below is the bad news.

I had a loan with Veterans United. I refinanced it to a different company at 2 points less. This made them very mad, to the point of calling me and telling me so. They have been sitting on my escrow refund for over 6 weeks now. It is just shy of $3,600. Every time I speak to someone, I get a different story, from check was sent 5 weeks ago, even though they cannot give me a check number or tracking information. I called multiple times and was never allowed to speak to the same "supervisor" twice. I get another email from Customer Service (name withheld) telling me the check has been mailed out. I was on the phone with a supervisor at the time of receiving it and was told that it was incorrect. The check would be sent via overnight and I would receive it the next day. One week later, after daily phone calls getting the same story, I am finally given a check number. This "proves" the check has been issued but has not been received by the correct internal dept. to send it out. We will overnight it and you will have it "by the of the week", according to a supervisor. Not sure what those jerks use for calendars but this was on a Monday, overnight would make receiving it Tues. Everyone I speak to has a different story. I asked if this was their Standard Procedure or they just made it up as they went along. They cannot be trusted at anything. I was told on last Friday the check would be overnighted but that FedEx does not deliver on weekends. WRONG. At the time I was told the check was in house, now the weekend has passed and the check has disappeared and is nowhere to be found. The check shows online as being issued one time, 4 days ago, not 6 weeks ago as they claim. I once thought they were a good company and gave them high marks. Apparently I was wrong. Somehow they always seemed to be able to get info to me when they needed it. I wish I could take back my previous review.


My review was rejected twice. The first time I had put names of the people I dealt with, so I figured that was why (even though they allow names when it is positive). So I took them out, and it was still rejected. They only want positive reviews. Their estimated values are never very close according to my loan officer and 3 different agents I worked with in buying my current home. Below is my rejected review.


I ran a deal as a merchant, received only a single partial payment. Have had customers calling me that bought the deal complaining that Weekly Plus does not return calls or emails to them. I can attest to that, I as a merchant would especially expect to receive some response. So they got to keep all of the money, would not refund to any customer and will not pay me. I refused to honor the deal to the customers since I was not going to be paid. EVERYONE I spoke to or emailed, agreed, I should not have to be out of pocket due to Weekly Plus. What a SCAM. One star is too high.

David Has Earned 23 Votes

David B.'s review of Zillow earned 8 Very Helpful votes

David B.'s review of Thumbtack earned 10 Very Helpful votes

David B.'s review of VeteransUnited earned 2 Very Helpful votes

David B.'s review of Zillow earned a Well Said vote

David B.'s review of WeeklyPlus earned 2 Very Helpful votes

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