Columbia, Missouri 65203, USA
While talking to a loan rep. I was referred to as being unintelligent even though I was applying for a 3000,00 dollar loan. I cannot believe how rude this person was. I will never recommend this company to anyone!
We weren’t able to locate a loan application to further research the situation based on your username, so if you are willing, we would be appreciative of an opportunity to take a closer look. You can reach out to our customer service management team directly by calling 1-800-212-5200 or emailing ClientAdvocate@veteransunited.com with any additional detail or feedback you would like to share. Client Advocates are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.
My buyer just finished signing his loan documents and will be closing escrow today!! - he has been in escrow on a short sale for nearly a year (long story), Cody Smith of Veterans United stuck with him for the entire process; we finally received short sale approval along with a foreclosure trustee sale notice - Cody had less 22 days to get a VA appraisal & the loan through underwriting and approved.....there were doubters on the listing side but the Buyer & myself had full confidence in Cody & his team. Cody remained calm when everyone else was in a panic. Today the buyer happily signed escrow documents 6 days ahead of schedule! Woo-Hoo!
I cannot express my thanks loud enough for Cody Smith. He is awesome. I will definitely refer my clients to him. He deserves much more than 5 stars!!!!! :-)
Ben and Lauren handled my anxiety and stress with grace and patience. They are the A-team that I absolutely needed. Veterans United was able to process my loan very efficiently and without the tedious demands of the first lender I tried.
Very good Company, with knowledgeable and very pleasant personnel, great to work with. Will Lewis has been outstanding, encourage everyone to work with him.
Veterans United was a great experience, especially being a first time buyer. I was well informed, and they took care of everything.
We were kept informed every step of the way. We received timely responses to our questions. Our contact at the VA was VERY knowledgeable, professional, personable, and friendly. It was a very smooth process. We are extremely happy with Veterans United and the outcome of our loan.
Professionals in everything they do, courteous, kind and knowledgeable, my loan officer and his team were with me every step of the way.
Amazing company, everyone has been super helpful and got me through every step of the process. Jon and his team were helpful, friendly and quick to reply to every question I had. Thanks again!
The complete process went very smooth and stress free. Every person i interacted with was always professional and responsive.
Very good experience with my 1st home purchase using Veterans United. Everything went smooth and they were very professional and courteous. They did an excellent job in managing the paperwork, getting me all the papers I needed it in a timely matter, and working with all outside parties that were involved in the process without delay. They encourage me to ask questions about anything , and I did (many times), and they had no problem answering any of them. Best of all, we closed early!! I would definitely recommend them to anyone who is trying to purchase a home through the VA. THEY WERE ON THE JOB!!!
Tip for consumers: Ask for Kevin Webster.
The service that was provided to me was impeccable. The entire process was so smooth and easy without any issues at all. My loan officer (Ginny Young) is a real PRO and treats Veterans with respect and kindness. Any Veteran needing help with a new loan or refinancing a loan, this is the place to check out. I'm certainly glad I did!
My husband and I were extremely satisfied with our loan process!! Aaron and Danielle couldn't have been more personable. There expertise and knowledge was truely professional. Thanks again you guys and I hope in the future we can recommend someone who is looking for a great experience. Thanks alot, Rory and Jan Bower
As you know, buying a home is a very stressful situation. I cant express enough how Veterans United made it the best experience ever. My loan officer ( Patrick Richardson) was kind, considerate, caring, very very patient, informative, and always kept me posted. Him and his team are awesome. Through Veterans United I was linked with one of their realtors ( Ann Carlson). All I can say is OMG. She is one of the sweetest woman I ever met. Very knowledgeable. Between Patrick and Ann, I couldn't have asked for a better team to be on my side. I would recommend them and their companies to anyone I know. I cant thank them enough for all the hard work and dedication they put in to make my dream come true. Last but not least. After my closing was done, Veterans United did not make me fell like just a person they help get a loan. They still checked on me and emailed me to make sure that I was still happy and satisfied after closing. I didn't feel forgotten after the deal was done. Thank you Veterans United.
Great stuff, I am telling other veterans about you guys.
Awesome experience with Veterans United. Very professional, dedicated and focused on getting the loan approved. If I ever decide to purchase again there is no other company I would consider.
My wife and I want to say "Thank You" Veteran's United for treating a Veteran's family, ours, like we really matter. Judging from the wonderful customer service we received from Justin Napier, and Mason Maddox, I am sure that is just your way of doing things. We had spoken to other banks and credit unions, but your team has the right "attitude". Oh yes there was paperwork, but instead of making us feel like we being investigated, we felt like we were sharing information. Every part of this experience was professional and made easy for us. Because you guys know what you are doing the process went fast and it was over with genuine appreciative laughs. So thank you again, it was truly our pleasure.
Veterans United is the best. We had a difficult loan but they handled it like it was second nature. Great customer service.
Alberto barba was very helpful very fast on everything his team was excellent on top of there game vetrans united i give them an AAA rating any vets out there needing a home loan go with vetrans united
i just purchased a new home thanx to veterans united. It was a smooth process led by my loan officer Cody Smith and his team. they were very knoledgeable, kept me abreast of things happening and i even closed ahead of schedule. They went out of their way to make sure everithing was on point. I reccomend veterans united to any vet, or any one looking for quality, honesty and a decent home loan.
From the first time i talked to alex to the follow up calls with sheila and the help they gave me to find a great realtor.they were all very helpful,professional and very easy to deal with.I would highly recommend veterans united to anyone.Not many companies can do a V.A. Loan in less than 2months from the first phone call to close
We had an awesome home buying experience with Veterans United from beginning to end! From the first phone call, the process was smooth sailing. Our loan originator and his assistant (Will and Chris) were so hands-on and engaging but not too pushy. We ran into a small snag and were about to give up but the issue was resolved in one day's time! They got us the best interest rate and we were actually in a position to close a few days earlier. I thank them both and VA for making this a pleasant experience for us. We are ENJOYING OUR NEW HOME!!! THANK YOU SO MUCH!!!!!
If you are looking to use your VA benifit to purchase your home, I highy recommend "Veterans United." The two people who walked us through this whole process were, Christina Stegman, Loan Officer and Joanne Frers, Transaction Coordinator. We couldn't have asked for better team members. Wish they both lived in California as my wife and I would have them to the house for many dinners and a swims in our pool.
Thanks again Veterens United.
Jerry & Karen
I had a wonderful experience with the VA home loan representatives Doug and Adam they were awlsome they were professional at all times they were very kind,friendly and resourceful, They answer all my questions and they always returned my phone calls promptly. They made sure I was notify at all times what was going on with my loan. They made sure my Realtor had all my paperwork forward to her on time. also the rest of the staff worked very hard on getting my paper work done in time for closing. Thanks very much god bless you all for a job well done.
The service is incredible. They guide me through the entire process of buying my first home. I would definitely recommend this company to everybody.
The process went smooth Jon Abernathy went the extra mile when we got into a little bind. I would recommend him and this agency to my family and friends
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About VeteransUnited (from the business)
We are NOT associated with the Veterans Administration or any other government agency. NMLS# 1907