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If you're not a tech expert, or an expert on using a smart phone it's a PIA. Cumbersome, and useless. I tried to use the support chat and got nowhere as the chat "bot" never understood any of the questions or comments I posted. Exceedingly frustrating and I don't get why the IRS uses this piece of crap.
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Facebook is broken, it has been for years. I have 3 accounts only one of which I can access. I used to be able to switch back and for between my main account and my secondary account. I can no longer do so.
If I accidentally hit the wrong button and my feed disappears I can't get back to where I was. Too many ads, too many suggestions for subjects I have little to no interest in. It's all such a mess and there is no way to contact anyone to complain, etc.
Oh where to begin. I used to love FB. Now, it's a love-hate relationship. I had an original account that I can no longer access. I have a secondary account, same name, etc. It was created by me at some point in time and I can no longer recall why. Anyway, I used to be able to switch back and forth between the two. I can no longer do this. The site is now littered with ads for websites, and subjects I have no interest in. The whole thing is broken. I'm sure this has driven away lots of users because so many of the people I have listed as friends apparently no longer use it. FB is now a sad joke.
I'd always thought that GoFundMe would be an easy solution. Boy was I wrong. I've raised some money and now am trying to set up a withdrawal to my bank. The whole withdrawal process is a sad joke. Overly complicated and very frustrating. Their online support is not much better. Also, they don't have a 1-800 number to call. I give up. I'll just let them do as they please and my donors will get refunded. What a cruel joke this site is.
Used to be fun. Now I can't even log in. Help and support is utterly useless. Log in process is a nightmare now.
What a mess. The free option is not clearly stated until the end. They want to charge 89.90 for various services. I sighed and agreed as the person I'm doing taxes for ok'd it. They never asked for payment either. And it is slow and clunky this year as someone else mentioned. I've used Credit Karma in the past but they changed companies and I could never get the new site to work. Why on earth do all these tax sites lie to you? Ridiculous fees, etc. I feel like writing to Bernie Sanders about this. It's all a joke. Thanks Congress.
They used to be good when they were NFO... National Family Opinion. I can't even access their site anymore. I have a new email, and I've requested twice to have it changed. No change. I have about $25 worth of points I can't use because I can't access their site. Their help response is: "to change your profile, please access the site". If I could do that I wouldn't be contacting your customer service. I'm fed up with them after using them for over a decade.
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Hello Brian,
We're sorry that you have been experiencing technical issues with the platform.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.
If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben