Zulily

I have ordered for me & one of my granddaughters & the sizes I ordered were what we normally wear, but were way too small! There is a no return policy, so I have wasted money & I'm stuck with the clothes unless I list them on eBay. I understand they may not be able to exchange the items, but at least give store credit!

I have been ordering from Zulily for about 3 years now. I love the diversity of the "shops" each day. I also generally find the prices to be awesome & almost always am pleased with the quality of the items I have ordered. The only thing I don't like is how long it takes some items to be delivered sometimes. I am happy they are accepting returns now, however, the return cost is expensive, which ends up deterring the return anyway, so It's kind of a moot point!

I can't give this the full 5 stars as I've had some bad purchases. Some of the sizes are off and some of the styles are not exactly as pictured BUT honestly, the customer service team has made good on every single problem or issue I've had! They either give me credit or offer a resolution to my satisfaction. Like any website or offers, you have to shop around but for the most part, Zulily.com gives me the best price I can find on the web! Fun to shop and great variety!

Easy order though sometimes I don't order something small because of shipping. I don't always get what's expected in jewelry- I think it will be smaller than the real size. I would like to see pictures of items on people to better gauge the size. I have received wrong things occasionally but get them replaced easily. I did have a sweater come that had a salvage edge in the middle front. Took awhile to explain that to the customer service rep who had no idea what I was talking about, got it replaced though.

I have been a loyal customer to Zulily for about 7 years. What I love about them is that they feature items I have never seen anywhere else. Loads of great deals including many designers. Granted sometimes the items take forever to come but expedited shipping is available at a cost. I would say that I am probably one of their best customers. When return are available the process is easy breezy. I have bought countless things over the years for myself and gifts for others. LOVE IT

I love Zulily, especially the discounts and varieties. It's like a treasure hunt. I've been a dedicated customer ever since Zulily first came out. I get why shipping is slow because you all have to wait for the vendor to ship items to you which is perfectly understandable. Lately however, my items have been shipped to someone else or have gone past a certain time frame to be shipped and I'm a little disappointed in that. Also, the customer service went from excellent to just ok.

Love Zulily, best customer service around. Love all the lawn art offered as that is my addiction. Just have to keep an eye out on non returnable items. Also, I wish more clothing brands offered items made 100% Cotton as not a big fan of all the poly & clingy materials used. Buying clothing is hit & miss just have to find brands that work for you & save brand as a favorite so you get notified when they are selling on Zulily again.

I love getting my daily email and seeing what Zulily has that I either need, want or just have to have! I've found some fantastic buys on things I'd not otherwise have purchased, and I've learned which lines work the best for me. While I have had the occasional return, over-all it is always a good experience, and it's super easy to recommend it to friends! I work in a boutique, and get compliments on my Zulily purchases all the time! Like everything-it takes awhile to get used to just how Zulily works and to know the brands that work, but once you do-it's fun and easy.

My first time ever leaving a review for a company and this one is warranted, if I could leave it with no stars I would! Ordered 4 items on the same date. Took me close to a month to get the items. The material is cheap looking, see through and way too small as a size. Ordered a dress, received it tonight and the button holes are broken. Sweater I ordered as a large (normal medium to large size for me) and the sweater is so small it fits my 12 yr old daughter who weighs 63 pounds! Does not fit me. Ordered an expensive watch, it looks cheap and is clearly not worth what I paid. Will never order from this company again! Living in Alaska we do a lot of online shopping and this is truly a disappointing waste of money.

I was reluctant to try Zulily for the first time, because I'd heard about long delays and didn't want to buy something, then have it not fit when it arrives, only to have to wait AGAIN, or have it already sold out.
But my fears have been allayed. There are items which take a while to get there--if you need it in a hurry, look for the items with a rocket icon beside it--sometimes those show up before I start looking for them! I've had to return a couple of items, and the process is easy, no fuss, and fast. And when their items run out before shipping--you get a store credit above the amount of your refund! It's GREAT!