I love Zulily, especially the discounts and varieties. It's like a treasure hunt. I've been a dedicated customer ever since Zulily first came out. I get why shipping is slow because you all have to wait for the vendor to ship items to you which is perfectly understandable. Lately however, my items have been shipped to someone else or have gone past a certain time frame to be shipped and I'm a little disappointed in that. Also, the customer service went from excellent to just ok.