Zulily

I've been a customer fo a while and can tell you I've ordered a lot. Unless it's a name brand don't order. I always google the items to find out price, sizing, different angles, etc. Sometimes it's a deal sometimes not. Revolving merchandise is cheap. Its usually items they can get in bulk from wholesalers.
However, I've had excellent customer service so far. They refund my money and give credit. From the other reviews I have to agree with shoes/boots being cheap and sizes are screwed up. Definitely made in China and are man made materials.

I have been pretty happy with my purchases of clothing. Thankfully you changed your return policy so you can return more item without being charged additional fees. Some of the clothing has been poor quality, or didn't fit in spite of using the sizing guide. I will never buy furniture from Zulily again. The coffee table I purchased was poor quality, and arrived badly damaged even though the outer box was not damaged. I have always been satisfied with customer service being responsive and working to remedy a problem. I shop on Zulily regularly.

Yes- shipping can take a while and no- they don't accept returns. But I have ordered from Zulily numerous times and have always been more than happy! I have only ordered children's clothes and shoes from here, but I everything I've ever bought was very good quality. Only once did I have an issue with a couple pairs of shoes being too small. When I called, the customer service person was very friendly, and I received a refund and did not even have to return the shoes. Only took one short phone call, no hassle for me. I always find the cutest clothes for my daughters at amazing prices! Will continue to shop here!

I have used Zulily for a number of years and love some of their unique products. Their service either over the phone or by email is excellent but am beginning to use them less for the following reasons:-
1. Many of them are no cheaper than in the stores.
2. Some of the craft products are more expensive.
3. Shipping has gone up so that if the discount is small it takes away the difference.
4 it often takes a long while for them to ship something, especially when it gets transferred to the post office.

I have bought a number of healthy snack foods, spices, and kitchen and office supplies -- the few times I had a major quality issue and sent Zulily a photo of the problem, they gave me a credit, no other questions asked. People need to be aware that shipping is not immediate like with full-price places. Generally I avoid clothing --- very little made in the U.S. and a lot of polyester. But for the upscale food and kitchen brands -- I think it is a great deal.

Zulily offers a wide range of products, brand names, and new "debut" brands on a constantly changing basis, at a discount from straight retail. I have found amazing bargains, items that I've never seen elsewhere, and occasionally hard-to-find items. I love my daily snapshot of "What's New" and the Daily Deals are awesome. One of my favorite specials is when Zulily offers free shipping for several months for a single low price payment.

First be prepared to wait and wait. I order clothes at the beginning of a new season so my granddaughter actually can wear them or at the end of a season to put away for the following year. Buying name brands is safer.If I am unfamiliar with a brand I Google it to see if it is sold elsewhere, not just made for Zulily.The shipping charges are very high. Many times I would like to order a single item, but between the wait and cost I skip it. In general I have been pleased with my purchases but a return policy would be more customer friendly

Every pair of shoes I have purchased from zulily for our girls have either not fit correctly or have started to fall apart after a couple of weeks. That doesn't happen with shoes we purchase even from Walmart. Very poor quality. Some of their name brand stuff is nice and at a good price like Laura Dare but I think all of their stuff is seconds or defects and some of it costs more than other places. Be sure to do a price check before purchasing on anything you buy from them. I saw a Small World Toys Haute Couture Fashion Studio they had for $34.95 with their 7.95 shipping of course while Amazon has it for $24.95 with free prime shipping. So they might have a bargain or two, but it can take months to receive your item. You have to be careful because some of their stuff is over priced and some of it is just plain junk. It usually states that they do not accept returns and of course they do not refund shipping. I have bought my last item from them. Not cost effective.