I've been a customer fo a while and can tell you I've ordered a lot. Unless it's a name brand don't order. I always google the items to find out price, sizing, different angles, etc. Sometimes it's a deal sometimes not. Revolving merchandise is cheap. Its usually items they can get in bulk from wholesalers.
However, I've had excellent customer service so far. They refund my money and give credit. From the other reviews I have to agree with shoes/boots being cheap and sizes are screwed up. Definitely made in China and are man made materials.