ZulilyReviews 4,523

Great prices and excellent quality, but if you are in a hurry to get an item, you will want to go somewhere else. The site "pre-sells" so it takes a while to get your stuff. The longest it took me was just over a month, but I was very pleased with everything I got. I'd recommend NOT buying seasonal items because you might not get them in time.

Horrible experience. Waited one month for items I ordered and finally called customer service to cancel. Worst part is THEY BILL YOU IMMEDIATELY not once your items have shipped. They held onto hundreds of dollars of mine for over 2 weeks. Did I get an email saying they were delayed... NO. I feel bad for their customer service folks because they were really nice when I talked to them.

Worst online company every.

The only good this this co. Has going for them are the nice people working the customer service. I ordered Oct 9th with an expected ship date of 10-12 business days. I ordered 2 sets of boots for a special event. I had one item that no one could find ( Fedex nor Zulily) and the other was canceled without notification to me by email. I am done. I did ask for a full refund and was granted my request. I told 3 to 5 business days. Let's see how this plays out.

I love, love Zulily, the only downfall is the shipping. If you are looking for something right away, don't hold your breathe. I bought two sequin western boots, which I priced at another website for $199 and I saw it for $79. My boots are beautiful and their chart is accurate. I will continue to purchase from them. I buy for my teen, boys and my man plus for myself. I have gotten lots of compliments at work for my blouses and dresses. Yes, once I got the wrong size for my boys, they credited full price on tshirt plus gave me a $10.00 credit. Their service is awesome.

Only good for getting a deal on trusted brands. On the other hand, if you buy clothing that is pictured on a generic mannequin and lumped in with a bunch of other styles (like a Winter Staples category, etc) it will probably be of poor or irregular quality. That's been my experience at least. I've had good luck though with things like Halo Sleep Sacks and other brands for my baby. Also, once you order something, you just have to put it out of your mind because shipping can take a while.

I was impressed by the quality of furniture offered and ordered three pieces (knowing they were not returnable, but I had measured carefully). What I did not expect was that each of them arrived damaged. They were gouged or broken through the packing material and the last was wet. When I laid the console on my rug to assemble it, the dye on the surface was so saturated that it bled on the rug. This is sloppy and surprising!

I ordered 4 items. The gloves are Ok but I'll have to fix them so they don't unravel. The one purse was Ok. For the price I paid. No way would I have walked into a retail store and picked it out though. It's good for everyday use. The pants were not even the brand or size I ordered. Cheap enough that I'm not going to waste time complaining or looking for a creidt. Doubt I'll order Again.
The last purse was a prize and the only thing that made it even worth the money spent on this experiment.
I've also googled many of their items and found them cheaper on other sites. That don't take a month to ship.
I see lots of clothing I'd like to order but with no way to return when they make the mistake I'll keep shopping at my regular online and dept stores.
They are honest about shipping times so I have to give them a 5 star as all of my items arrived a few days before the projected time. Shipping was reasonable.
Value and quality seem to be mixed. If not for the one purse I'd be pretty livid right now. The purse that was supposed to be a 130 dollar msrp and prob 70 or so in the store I might have paid 30 for if I liked it enough which in this case I would have passed. In this case cheap is going to cost me a new purse plus what I wasted on this one. The pants I'll get a tax donation and the gloves. Well I shouldn't have to fix things out of the box.

I wish I had read these reviews- I made several purchases in one weekend, to take advantage of free shipping, I am still waiting for items ordered10/4! One item is a completely different color with fringe that is bright cobalt blue and not something I would ever wear. A black jacket was covered in sequins- not mentioned anywhere in the description- and you can't return items. Quality and sizing are inconsistent. I will not be ordering from zullily again.

First of all, I am from Canada. I too got 'hooked' by this website and placed several orders, Then I found this site a thought 'oh $%*#" what have I done. To my surprise I am quite pleased. First order was 4 items - tops. They were a bit more lightweight than I expected, but not cheap looking. The sizes on all were quite big - I ordered small. Two I can work with as they are a 'baggy' style. I thought 'well I'll see what they will do if anything'. According to this site they were not going to do anything. They said to return them for a store credit. This suits me as it does state that they are not eligible for return. Next a apir of leggings. They were fine. Third, two more tops which I was sure would not fit - they did, which made me happy, as I really liked them. Third order, two pairs of shoes - fit, very nice for the price. Two of my orders were cancelled - again, fine with me as I over-spent anyways. On one of the cancelled items, they issued me a 10.00 credit for my troubles. The item was only 18.00. The shipping so far has been quite quick. Placed my first order on Oct. 15 and today is Nov 10. I find the shipping charges (and duty) to Canada very reasonable. Overstock added approx. 20.00 to each item plus a couple of items on overstock were 10% higher. When an item was cancelled, they were very quick to credit my Paypal account. I love the selection as although I live in a city of over 1 million people, it is hard to find unique and different items. I have worn a couple and get a LOT of compliments from people. Again, being a Canadian, Ebay sellers what to soak you more than the item cost for shipping. I don't understand what people are $#*!ing about so much. Then again - Canada we expect to wait. Plus, to not sound like a snob, but I am not ordering 15-20 dollar items. Mind you I also would never pay the normal retail price they list either. When I did contact Zulily service, they were very fast to respond. I will keep ordering. The only reason i didn't list a 5 star rating was because of the sizing misrepresentation, and the suggested retail price.

I found so many shoes I was looking at and wanted to ask my parents if I could get some. One day later, I can't find ANY of the shoes I had saved and wanted. I can't even find these shoes anywhere else. Honestly, I wouldn't even give it a one star.

I've ordered several things from Zulily and must say the shipping is extremely slow, you never know how long it will take, it usually takes at LEAST a month. NEVER order clothes, because they have a no return or exchange policy and their sizing charts are hardly ever accurate so you might as well be gambling. I ordered a Women size 8 top and the tag on the shirt they sent me said YS, which I assume is youth small. (After some research of the website the top came from I confirmed it was a youth small, also labeled on the other site as a childs 6/8.) So why are they labeling child sizes as womens?!?! I DID however get my money back for that one because I complained that they sent me the wrong size, it took a little arguing, but they did refund my money and a $10 credit. At first the lady said "I'm sorry the shirt doesn't fit", I said "It doesn't fit because you sent the wrong size!", when actually they technically sent the right size (an 8), but was STILL their fault for falsely labeling sizes. I would have only gave them a one star if they didn't refund my money.

I am sick to death of ordering items on Zulily, waiting weeks to get them shipped, only to be notified that the order is cancelled. They always send the cheap stuff, but when you order something expensive or something you really want, they cancel the order and then send you an email celebrating that they are giving you $10 credit (of course only to be used on something else that will be cancelled). I've spent thousands of dollars on that site and I am DONE. They suck and that is all there is to it.

I ordered some things and after three weeks they hadn't shipped, but my credit card had been charged as soon as I ordered. I called to cancel and to their credit, they answered the phone, promptly canceled and refunded within a few days. That would have raised them to a 2-star rating, except that when I unsubscribed from their mailings (twice), they never stopped sending them and I had to mark them spam to get rid of them.

Feel like throwing money out the window and getting ripped off? Then you should absolutely order from Zulily. I've ordered from them several times in the hopes that the first few bad experiences I had were a fluke but no... they are just a terrible company. I ordered some dresses in a medium. I wear a medium in everything. I always have. The dresses came and were so tight I couldn't fit my arms in the sleeves. So really they were more like an XS. When I inquired about returning the product they told me I would have to send the merchandise back on my own dime and they don't offer refunds... only a store credit. After spending $60 on the dresses and another $10 to return the items I eventually received the store credit. Having no other choice I ordered more merchandise. I should have just left the money on the table and walked away. I ordered a body girdle in size 8-10. I couldn't even fit the girdle over my leg it was so small. You might be saying maybe I think I'm smaller than I am, which would be a valid assumption, except every item of clothing I own is size 8-10 so I didn't feel like I was ordering out of line. I also ordered a blue work blouse. The first time I put the shirt on I noticed 2 dark stains. Both were the size of a quarter and a deep red color. I pulled on the bottom quarter of the shirt to investigate the stain and the shirt began to pull apart and literally shred before my eyes. I started pulling on the opposite side quarter and the same thing happened. They can have my $60 this time. Good riddance Zulily. I hope this post deters others from buying your sub-par merchandise.

I have ordered several items from zulily over the past year. I ordered tubberware and it was great! I had ordered some clothes for my son in the summer! Worst mistake! My son had worn a couple shirts I have ordered once. ONCE! The material is so thin and already coming apart at the seams. Very disappointed in the quality. The material is really thin. Very deceiving website. Great deals and several options. But then you receive your order about a month later you are very disappointed at how cheaply made the clothes are.