ZulilyReviews 4,523

Awful! Delivered a broken bed and refused to replace or refund.

After waiting 6 weeks for my order, I received two items of the 6 or 7 I ordered and they are AWFUL, poor sizing, materials are cheap and poorly made. Before I ordered I made sure to check the return policy: "If you're disappointed with your order, please contact our Customer Service team. We are never able to accept returns on intimate apparel, shapewear, swimsuits or rashguards, or any personalized items. Unfortunately we are also unable to facilitate exchanges." I didn't order intimates, swimsuits, shareware, rash guards or customized items and yet the person who got back to me said they don't typically accept returns but would make an acceptation for these items, and that they could not guarantee the same for the other items I ordered at the same time but still have not received. IRRITATING!

I ordered on Nov6/14 and have got 90% today on Dec8th, they suck! I bought 6 pieces of cloths, still haven't got all. The one shirt that was reg. $189 fro $39ish is so thin I have see 10yr old washed Tshirts a 100X thicker. The sizes aren't right the customer service has more stories then a pregnant Nun! Then they give me a $30 credit to my acct. I DON"T want an acct. With them. If you want something quick go the Goodwill the quality is better and so is the service.

DO NOT Order from Zulily. Their sizing is completely wrong, everything comes tiny and is such POOR QUALITY you won't even want to wear it! And their RETURN POLICY STINKS, too! Not worth your time or money, go elsewhere!

MBS

Do not order ANY clothes, boots or anything to wear from them. The sizes are ridiculous and are not even close to being accurate. If you do order, plan on waiting FOREVER to get your item. Go somewhere else, not worth buying from them.

I don't like this company. They won't let me on their website without having to join. I can't even browse their product line to see if they are worthy of my personal information. Bad on you Zulily!

Please Report this business to www.bbb.org. Please Do not support this business! Have you ever looked at the items on Alibaba.com? Did you notice how clothing can be obtained from China for just pennies but shipping takes up to or over a month? I suspect this is what Zulily is up to. I ordered a shirt to wear to Thanksgiving dinner so I placed order on Oct 26,2014, shipping was supposed to be by November 11. It is now December 6 2014 and site shows it is in transit to zulilly still. Now It wont be here for Christmas either! I knew shipping could be slow but this is ridiculous.

I don't like this site, the shipping takes so long and I bought some sandals some months ago, I was so excited but the sandals were made from cheap material and difficult to walk. So, don't buy any unknown brand.

This site said guarantee delivery by Christmas I ordered my stuff nov 20 it is now dec 5 and still has not left the warehouse. So in other words I wont have it by the time I need it. They didn't offer me any kind of apology or a definite time frame for delivery. It seems the more you purchase the worse the customer service is. I already received all my other packages from all other online retailers even the ones ordered a week later. Not a happy online shopper will not recommend this site for anyone else

Ordered 3 ornaments. Two arrived damaged/broken. Poorly packaged for shipping! Very unhappy about this. Will not order from Zulily again.

When placing my order all on Oct 29, all my items were supposed to ship at the same time. So far I have received 3 out of the 5 items I ordered. It is Dec 4 and my order status for the remainder of the items show in transit. I have called customer service 3 times, the first time I called wondering why I received notification that only one item had shipped, they said it was normal because they were coming from different locations but to let them know if all did not ship by Nov 17. The last two times I get the same answer, that is in transit it will ship in about 3 days. I've still have not received the last 2 items.

This site is brutally slow to deliver. I have ordered with a few items and it takes months! The deals are not that great, you cans find the same item on other sites and get your stuff delivered in half the time. Absolutely not worth the hassle or wait. I also bought clothing items and the sizing was so off ( I am an average 12) that my gf that is a size 5 could not fit them. There was no option to return. A total rip off.

BEWARE - what a rip off, ordered two jackets in a large because I wear sweaters under my coats here in Denver. My 12 yr old son could not even wear them they were so small. The puffer jacket stitching was so bad it looked worse than my middle school sewing assignment. Then I was told that I would have to pay to ship back and would get a store credit for the cost of the jackets only. Since I will never order from this crappy place again then no need for store credit. Will drop off jackets at homeless shelter, maybe a small child car wear these.

Followed this website for months, until i made the worse decision of trusting them. I bought about $200 dlls of diferent items for me and my family. Well where do I start. Stuff looks very differently and quality of products is extremely cheap. I probably could have found something worth more at the $0.99 cents store. What made me really mad is a pair of shoes i bought for my son. They are made of plastic, the insides are coming apart and to top it off there is glue everywhere. Worse quality ever this pair will not last 3 days. If you want something worth your money, invest a couple dolars more. Do not buy here is not worth the wait (which is from 6 weeks or more).

Horrible. DON'T order anything from this site. I order a few things from this site. They have taken my money, but I have not received the merchandise. It have been over 6 weeks. HORRIBLE business practices.
Don't other anything.

I have mixed feelings about Zulily. If you know what brand you are buying, you can get some ok deals, but never buy clothes that aren't a brand name. They are Asian sizes maybe? At any rate, they are very, very small and poor quality. I have bought several items of clothes, a sweater, skirt, and dress, and I even purchased up a size, and they were still way too small, not even close. The shipping takes forever, so don't be in a hurry to get anything.

I've gotten some good deals, but I've also gotten some items damaged in terrible packaging (glasses out of their cases and bouncing around a big box with other heavy items), items that were substantially different than the descriptions (shirts by other than the described makers, one with weird clasps going down the arms that you couldn't see in the picture or description), and a whole lot of items that they've suddenly not had and cancelled. Complaints never responded to by Zulily. I'm not going to waste my time/money on them anymore.

I used to love this site until my last order. Stuff comes in defected and customer service refuses to return or exchange it. Will never shop with them again

I like zulily.com
Very good materials
The price lokes high but better than any web sit sell the same itme
And you can finde low price
L bought dresse was 5.99$ to baby 12 m and l love it
I made 3 orders and i will make more
What i dont love on it dont care about boys
They care about girls more