Zulily

I loved Zulily when I discovered it a few years ago. The variety was superb, the prices reasonable, and customers didn't even have to return unsatisfactory items. Maybe people took advantage, but now returns are required and must be paid for at too high a cost. Sizes of clothing and shoes simply can't be counted on. The size charts can lead you astray and then you have to pay to return the item. I'm breaking myself of my Zulily addiction.

This site is brutally slow to deliver. I have ordered with a few items and it takes months! The deals are not that great, you cans find the same item on other sites and get your stuff delivered in half the time. Absolutely not worth the hassle or wait. I also bought clothing items and the sizing was so off ( I am an average 12) that my gf that is a size 5 could not fit them. There was no option to return. A total rip off.

I was very worried about ordering with Zulily after looking at all the negative reviews (I had already placed my order before reading them). Therefore I was pleasantly surprised when the garments arrived in pristine condition, well-packed and good quality. It is true that it takes longer than most online stores (it took just under one month to arrive) but then the site mentions why it takes so long to arrive (as they have to source the items from the clothing companies and then redistribute).

One tip (which is relevant to all online shopping) is to check the material of the garment before you purchase it. If you order cotton/silk/linen they are usually good quality. Polyester is often horrible, even if the item looks nice from a distance. From looking at the site over the past month it appears that about 70% of the companies they deal with manufacture polyester garments, so simply avoid those companies.

I have only been ordering from Zulily for the past few months, but I love it. They do take a little long to ship, but it's not an intolerable length of time. They do have to wait for the items to come from the companies who are selling on their site. Also, I don't understand all the bad reviews about returns. Two days ago, I received a candle that was broken during shipping. I emailed Zulily and they replied promptly that they would refund my money. No need to return. And then again yesterday, I received a pair of slippers that were men's not women's. Once again, they promptly replied, are refunding my money and I do not have to return them. They also gave me a 10.00 credit. These two problems I've had were an anomaly. Usually, everything is perfect.

Yes, I understand we are waiting a long time for some garments because of the 'events' or bulk buying... maybe that would be understandable IF we were waiting for quality garments to arrive. I ordered 4 dresses about a month ago and two have arrived... both are junk, much cheaper than what is shown in the photos. The sewing is so bad on the second garment that it is inexcusable business practice. I almost never write a review, but feel the need to warn others to avoid falling into the Zulily trap... big-time marketers who don't come through with the product. It is so not fun to be excited about receiving an item and to wait and wait for it to arrive and then be so disappointed. What a shame. Avoid Zulily!

After calling and cancelling a online order, I get a phone call from my credit card company saying that someone has gotten my numbers and has used it to make several online purchases 3 day's later! Nothing like be obvious and stupid. When I called zulily all I got was an apology, and an "I'll submit your suspicions over to the correct department". I guess I just started saving money instead on spending it. Goodbye zulily account.

I've ordered several toys and 3 dolls from Zulily. The quality is not great, and you have no way of knowing this before you order, and no way to remedy the problem as you can't return products. Shipping takes a minimum over two weeks on anything I've ordered. I ordered a remote control truck for my grandson, and if it's not broken yet, I'll be amazed, as it was very flimsy. I ordered 3 of the cutest plush dolls, didn't check the size of them, and when they arrived, they are only about 6 inches big and not that plush at all, but again, I can't return them. I'm done with Zulily.

I ordered shoes that have obviously been worn before. Quite dirty on the bottom-large ick factor.
I've sent a complaint and not heard back.
Ordered a darling play set from company I like - it was supposed to be quick shipping, that was 3 weeks ago and has not shipped out yet. And the "great" price was cheaper with free shipping on the vendors site. My fault for not double checking but disappointing. Was a birthday gift for granddaughter ‘s party this weekend.

Been ordering for years but, never again. I am tired of the wait time, quality of clothes, being charged immediately and told A false shipping date, ie will ship in 10-15 days, etc. When they know it is coming from China ( I didn't know this) and it will be over 30 days. Clothes not the same quality as 2 or 3 yrs ago.

Dont bother with this company. Ordered on Nov 17. Tracking said OnTrac ( who the hell are they?) Delivered to my house on Dec 7. Nope! If they did it wasnt MY house. Was on hold for 2 hours with that company to find out about my order and finally gave up with out speaking to a person. Sent an email 0 response. Emailed zulily and got a response that they refunded my money minus the shipping. What the F***. So I got to pay shipping for something I never got. What a joke. DO NOT shop on this site. U will be very disappointed. This was my first and last time. No repeat business from me!

Extremely poor quality of item. Ordered an XL. Which I assumed would be a smaller size but I didn't think it would be extremely small... so small in fact that the sleeves are so little that even a size 8 girl would have trouble fitting in this. Won't bother returning, paying the postage AND the custom charges. Funny thing is, they do not mention anywhere (that I could find) that the products come from China! I'm not sure why I thought it was an American company. DO NOT purchase here... buy locally. Good lesson learned.

You place an order, then they order your item from other places, other COUNTRIES! Sizes are always off even with their "size charts". They also don't give refunds most of the time. They will if item is defective. Going by the size charts, your clothes will usually be too big! I usually order my regular size but it depends on the country. Their charts don't help. They will say a size 10, for instance, is a 42 inch bust. NO WAY! Be very careful. They do have nice sales on jewelry sometimes and that merchandise is nice! Buyer beware!

Beware! Zulily sells the cutest things at unbelievable prices, but when 2 chairs arrived over one month after I ordered them and were not the expected color from online, they would not take them back or give any sort of credit! They claimed the vendor said it was a final purchase. Better be VERY sure that any purchase is what you want it to be without seeing it or speaking to anyone before you buy it. Not worth the chance or the lost money in time and shipping and unusable chairs!