Zulily

Dear fellow consumers!
I am furious with this company. Stay away! During their after Thanksgiving sale I ordered a lot of items. And I mean a lot! Roughly one hundred items. It was in two different orders. It took me days to pick out all the items I was buying, checking reviews, checking sizes and comparing styles. I bought all the items and paid for them. The money was taken out of my account weeks ago. As time passed i though something was wrong so I sent an email to customer service. Customer service got back to me and said there were delays in shipping because of the holidays. And they included that my case was solved. Well about ten emails with no responses my money was refunded. Not a word from them. I've emailed many times to get answers but they won't reply. They ran a scam. I've talked to many people that have not received their orders either. Please dont support this shady company. I did not mean to give them even one star. I wasn't able to remove it!

I also am very unhappy with this site, ordered November 26 and nothing as of December 12, also unable to follow the tracking. Don't think I'll recommend this site to anyone just because the items I ordered were for Christmas... now what do I tell an eleven and eight year old, Santa's sleeping on the job! I see many were unhappy with the quality of the products. Can't wait to see what mess I'm getting. Oh boy, next time I'll shop in store at least I'll have it in my hand and know the quality. And the fact that my card may be used doesn't make me happy this merry season.

Ordered 3 tops at $35 a piece, not cheap. Took a month to receive and they will all be going in the trash. One was plaid pattern, but looks like sewn by a 10 year old. Plaid pattern at front & back seam were not even attempted to match up, off by at least 3'. I would be embarrassed to wear in public. Fabric horrible. Second top was same as first, but different fabric which was horrible, cheap, not wearable doesn't breath. Last looks ok until you put it on, them what should be a stripe in center of top is not lined up center of top, but off to the side by about 2'. Will absolutely never order from this crooked company again, you might as well shop at the dollar store and save hundreds.

I have placed maybe a dozen orders and within those orders have been at least 50 items. I have had only one item get cancelled and they notified me right away. I have had quality issues with a couple items from unknown manufacturers of women's clothing. Lesson learned, I will only buy from known brands in the future. My orders never take more than a few weeks to arrive. I think the site is very clear about how this process works. I think consumers have to do their homework. Not everything on Zulily is an amazing deal. I like it, it works for me and I do not work for them. LOL

Shipping was a problem, but once i read the website's policy (after the fact) i totally understood. I ordered 2 outfits for my daughter with tutus. They were HORRIBLY made. There were threads hanging out, the ribbon was twisted, the elastic was twisted, it was like these were the reject clothing. I feel this site find clothes that didn't meet the manufacture's requirements, so they take the "bad" clothes and sell them to us at "dirt cheap" prices. If you don't mind reject clothing, then shop here. My daughter LOVED the clothes, so we kept them (b/c she's spoiled) but I won't buy again.

I don't understand the terrible reviews here. I have been buying beautiful clothing here for my granddaughter since I found out that she was being born. Do your homework and then order. They have some amazingly expensive brands that I could never have afforded otherwise. My granddaughter is the most beautiful dressed little girl (now 6). Customer service has always been wonderful to me. If you order adult clothing for 10-20 bucks, you are going to get tiny sized clothing from china made with cheap material. Pay attention, and you will get some very wonderful deals with Zulily!

I am at a loss to understand the stridently negative tone of many of the Zulily reviews. I discovered the site recently and am delighted with my purchases (dresses, tunics, leggings, jewellery). It seems that many of those giving one star did not read how Zulily operates prior to purchasing. They state openly that their merchandise might take longer than usual to get to customers and they explain why. They also say that they don't take returns and once again explain why. The clothes I bought fit well and the quality was good. For the prices charged, the value is remarkable. What's more, the site is user friendly and great fun to browse.

I've made several purchases through your company and most (95.5 %) I've been greatly satisfied.

The only thing that caught me by surprise is when I purchased a pair to running shoes and they were too small so I returned them. I ended up with a store credit instead of a refund to my account. I didn't like that.

I feel like shop on your site enough that I can make that decision how I would have my money refunded.

Other than that, its all good.

Love the items offered on Zulily and can often find my true favorites at a better price than if I went in to the store. If I could change anything, it would be their shipping policy. While it is very fair, I don't like paying shipping! They do allow you all weekend to buy with free shipping if you've purchased something on Friday which is kind. The website is often S L O W to load, but still the products and prices are worth it!