Charlene S.

I have only been ordering from Zulily for the past few months, but I love it. They do take a little long to ship, but it's not an intolerable length of time. They do have to wait for the items to come from the companies who are selling on their site. Also, I don't understand all the bad reviews about returns. Two days ago, I received a candle that was broken during shipping. I emailed Zulily and they replied promptly that they would refund my money. No need to return. And then again yesterday, I received a pair of slippers that were men's not women's. Once again, they promptly replied, are refunding my money and I do not have to return them. They also gave me a 10.00 credit. These two problems I've had were an anomaly. Usually, everything is perfect.