website thubmnail of Zoosk
How would you rate Zoosk?
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New Hampshire
7 reviews
5 helpful votes
Follow Daniel L.
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Yup. Fake profiles. If it's a beautiful woman with only one pic and no bio, it's FAKE. They have minions they use to send out messages and pretend to be real. Never more than a few sentences and never get anywhere. Get your money back through customer service at

The software is crap. Always doing the wrong thing and not reliable at all. P. O. S.

Date of experience: September 11, 2018
Canada
1 review
0 helpful votes
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Waste of YOUR money!
February 2, 2024

In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!

Date of experience: February 2, 2024
Canada
1 review
7 helpful votes
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One of the worst dating website ever. Expensive with hidden fees + need to pay more even to be seen by other members. Lots of fake profiles that will send auto reply messages making u think u have got real messages in. Stay away from this scam.

Date of experience: November 20, 2014
New York
1 review
2 helpful votes
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Completely unreliable
October 6, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

Date of experience: October 6, 2013
Canada
1 review
7 helpful votes
Follow J L.
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I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!

Date of experience: August 16, 2014
Illinois
3 reviews
30 helpful votes
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I've been a active member of Zoosk for over a year... Getting help, finding customer service # or email address or contacting their business office is made intentionally difficult. Instead if you spend hours going thru their hundreds of questions eventually I suppose I'd find the answer. There are so many things that Zoosk never tells you about how to manage chat... messages, etc. THey leave it open to each individual to learn how to operate their site. I've never ever known what the small circular colors mean next to the people online or chatting... Most of the women you choose you'll never hear back from. Do the attractive pics really represent serious & motivated people or merely bait to attract men & money? Ron Rosen, MD

Date of experience: September 17, 2015
Connecticut
1 review
9 helpful votes
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Terrible site
May 18, 2020

Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.

Date of experience: May 18, 2020
Texas
6 reviews
10 helpful votes
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Beware!
July 16, 2024

So, this site not only creates fake profiles, sends you messages that are artificially generated, but when you cancel and ask for your profile to be removed….they do not respond. It's been six weeks since I cancelled my subscription and asked for my profile to be removed. I am still getting messages from the platform saying people are sending me messages! There is no way to contact a person and no one seems to be responsible for this site. I do NOT recommend them! BTW – got the most scammers responding to me on this site as well. They do nothing to qualify individuals are real.

Date of experience: July 16, 2024
California
3 reviews
2 helpful votes
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Zoosk Scamming
July 17, 2023

Was recently scammed on Zoosk by a very sophisticated operation. When I tried to contact Zoosk customer service their number was always off-line! When I emailed a detailed report on what happened to me my email came back undelivered. This site is as big a scam as the scammers that prey on its members. Would stay away from this site! Untrustworthy and no customer service help or follow up! A 0 out of 10 rating!

Date of experience: July 17, 2023
New Jersey
8 reviews
0 helpful votes
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To Zoosk or not to.
August 14, 2022

I feel from my experience Zoosk@ https://www.zoosk.com/ Zoosk.com is full of players and no one comes across as serious on Zoosk in looking for a real relationship. What do we expect for free? Sometimes we get what we pay for. I recommend trying a paid option to see if your chances improve in having better luck with chemistry in finding a soulmate or partner if that is what you want.

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Date of experience: August 14, 2022
Wisconsin
1 review
3 helpful votes
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Soulmates Exist!
February 15, 2017

Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!

Date of experience: February 15, 2017
Washington
1 review
0 helpful votes
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Overwhelming
January 13, 2019

I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.

Date of experience: January 13, 2019
California
1 review
0 helpful votes
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I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Date of experience: October 22, 2018
GB
1 review
0 helpful votes
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Absolutely awful site. Took £60 from my bank account and sent me pictures of fat unattractive men. No criteria match involved. Fighting to get my money back. Only £60 but it's the principle. Shocking.

Date of experience: October 12, 2016
California
1 review
1 helpful vote
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Easy to use...
December 15, 2015

The zoos site was fairly user friendly. I saw several good looking nice men and made several friends along the way... overall a great experience ending with meeting someone! I'm excited to see where this goes...

Date of experience: December 15, 2015
Washington
1 review
1 helpful vote
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Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Date of experience: August 22, 2018
Florida
1 review
1 helpful vote
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Worth it
March 11, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Date of experience: February 26, 2019
Montana
1 review
0 helpful votes
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I was fortunate to meet a wonderful person on this site, but had the most frustrating experience trying to communicate "real time" through your messaging. It never stayed updated and almost seemed as if there were several "instances" occurring which created confusion during conversations. We mutually agreed to exchange phone numbers and facebook information just to eliminate the difficulty. You can't share any photos or file information either. Other date sites can do it for the same subscription fee. Why can't ZOOSK? You guys need to do a little more work...

Date of experience: July 6, 2016
GB
1 review
16 helpful votes
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Is any of it for real?
January 20, 2016

Don't do it because I am not sure if any of the women who visited my profile actually exist. And constant pressure to buy is a pain

They also send you piles of profiles that are a very long way from your stated preferences

Don't rate it at all

Date of experience: January 20, 2016
Texas
1 review
0 helpful votes
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I would say 95% of my personal interactions on here were from men looking to just find an easy hook up for sex. They were not interested in a real, exclusive relationship. I did get lucky and find one man that contacted me and we have begun dating.

Date of experience: February 16, 2016

Overview

Zoosk has a rating of 2.3 stars from 3,553 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 618th among Dating sites.

service
316
value
325
shipping
78
returns
90
quality
288