website thubmnail of Zoosk
How would you rate Zoosk?
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Celeste D.
Ohio
1 review
20 helpful votes
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I signed up for this site with no expectations. Until I met a young lady that I really want to spend time with and get to know her. While accessing the site, however, was a bit troublesome. I would remove people from my views only to see them again. It was okay but I think this is overpriced. Then you can't access they app won't allow you to pay with certain cards. Exhausting to say the least.

Date of experience: October 25, 2019
New Hampshire
7 reviews
5 helpful votes
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Yup. Fake profiles. If it's a beautiful woman with only one pic and no bio, it's FAKE. They have minions they use to send out messages and pretend to be real. Never more than a few sentences and never get anywhere. Get your money back through customer service at

The software is crap. Always doing the wrong thing and not reliable at all. P. O. S.

Date of experience: September 11, 2018
Canada
1 review
0 helpful votes
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Waste of YOUR money!
February 2, 2024

In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!

Date of experience: February 2, 2024
Colorado
1 review
0 helpful votes
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Communication
May 5, 2016

Great website. Im getting oral sex from her write now as I type this. Plus she makes a mean sandwich. My only complaint is that ZOOSK will show you people that have viewed your profile but then won't allow you to view their profile. Either way it worked.

Date of experience: May 4, 2016
Connecticut
1 review
9 helpful votes
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Terrible site
May 18, 2020

Poorly designed, did not have high expectations to begin with but this was even worse that anticipated. Only got replies from apparent scammers. I would not be back on any dating site but except for the pandemic. Altogether not a pleasant experience.

Date of experience: May 18, 2020
GB
2 reviews
1 helpful vote
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This is an overpriced site. You will sign up and pay, but find a lot of girls on their have not paid, so you cannot communicate with them so easily. You can try and provide email address, but Site Admin will delete it. Anyway I did get a couple of dates. One was from a Greek lady, who could not stop swearing in a conversation. The other was a German, who straight away wanted me to model for her. I have now become great friends with the German girl. Now there are more real people on their rather fake which is good, but be careful of the recurring charges when subscription runs out. I will give 3/5 as I did make a good friend out of it, but if that did not happen, it would have been a 1/5.

Date of experience: January 3, 2013
Texas
2 reviews
0 helpful votes
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There are a decent pool of people on here but I really didn't care for having to spend so much time on the carousel to avoid spending more money. You don't know until after you sign up that "30 coins" are required to connect with a person that has expressed interest in you. You can earn a max of 40 coins a day by saying yes/maybe to connecting with a person based on their picture and city only. On average I might spend 20-30 minutes clicking through pictures before I'd find 40 ppl that I liked --not the time investment I had originally planned on. But, I refused to spend more money after already paying for 6 months in advance.

Anyway, in spite of all that... I met someone that I really like and it looks like we may be able to make this thing work.

Date of experience: April 18, 2015
North Carolina
1 review
1 helpful vote
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Be patient!
October 7, 2023

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Date of experience: July 23, 2023
California
3 reviews
2 helpful votes
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Zoosk Scamming
July 17, 2023

Was recently scammed on Zoosk by a very sophisticated operation. When I tried to contact Zoosk customer service their number was always off-line! When I emailed a detailed report on what happened to me my email came back undelivered. This site is as big a scam as the scammers that prey on its members. Would stay away from this site! Untrustworthy and no customer service help or follow up! A 0 out of 10 rating!

Date of experience: July 17, 2023
Wisconsin
1 review
3 helpful votes
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Soulmates Exist!
February 15, 2017

Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!

Date of experience: February 15, 2017
Washington
1 review
0 helpful votes
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Overwhelming
January 13, 2019

I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.

Date of experience: January 13, 2019
California
1 review
0 helpful votes
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I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Date of experience: October 22, 2018
Canada
1 review
7 helpful votes
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One of the worst dating website ever. Expensive with hidden fees + need to pay more even to be seen by other members. Lots of fake profiles that will send auto reply messages making u think u have got real messages in. Stay away from this scam.

Date of experience: November 20, 2014
GB
1 review
0 helpful votes
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Absolutely awful site. Took £60 from my bank account and sent me pictures of fat unattractive men. No criteria match involved. Fighting to get my money back. Only £60 but it's the principle. Shocking.

Date of experience: October 12, 2016
California
1 review
1 helpful vote
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Easy to use...
December 15, 2015

The zoos site was fairly user friendly. I saw several good looking nice men and made several friends along the way... overall a great experience ending with meeting someone! I'm excited to see where this goes...

Date of experience: December 15, 2015
New York
1 review
2 helpful votes
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Completely unreliable
October 6, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

Date of experience: October 6, 2013
Washington
1 review
1 helpful vote
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Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Date of experience: August 22, 2018
Canada
1 review
7 helpful votes
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I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!

Date of experience: August 16, 2014
Florida
1 review
1 helpful vote
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Worth it
March 11, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Date of experience: February 26, 2019
Montana
1 review
0 helpful votes
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I was fortunate to meet a wonderful person on this site, but had the most frustrating experience trying to communicate "real time" through your messaging. It never stayed updated and almost seemed as if there were several "instances" occurring which created confusion during conversations. We mutually agreed to exchange phone numbers and facebook information just to eliminate the difficulty. You can't share any photos or file information either. Other date sites can do it for the same subscription fee. Why can't ZOOSK? You guys need to do a little more work...

Date of experience: July 6, 2016

Overview

Zoosk has a rating of 2.3 stars from 3,553 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 70th among Dating sites.

service
316
value
325
shipping
78
returns
90
quality
288