On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I really love all the merchandise on this site. The items are very unique!
Long delivery time some sizes too small. Cheap products but the products work for show purposes. The shoes seem to have a better sole for the most part.
The tracking was awful! Had no idea it actually took the slow boat from China. Will not order from them again.
I thought the merchandise had good style, but I need to return the leggings I ordered because I needed them for exercise and they don't provide enough support.
A lot of different merchandise not found elsewhere
Took too long to arrive. Not what I expected; I ordered what said was a sweatshirt & it was more like a tshirt. Sweatshirts have fleece inside to keep you warm.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Pleasant shopping experience. Only problem was finding a same selection the second time.
I love this online Boutique! With such beautiful clothes and excellent customer service, what more could a woman want? I was very impressed with how quickly they shipped my order (one of the items I purchased was out of stock) and how kind and helpful they were in finding a solution that worked for me. I recommend them
This is my first order. The quality was not great.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping at Zolucky was a bit worrisome. There was no tracking information. This morning sitejabber sent an email inquiring if I had received the order. I had not.
Then the package arrived this afternoon.
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Usually we sent 3 emails to notify customers of the order status. You may double check the spam emails in this case.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
As of this moment shopping at Zolucky has been quite easy.
I would like to see the items purchased listed on the jabber site so I know what items were in the package. I had to go through my garbage to see the packaging which wasn't very pleasant!
It is very nice to see the items in the colors and styles by using the arrows.
I LIKE TO BE ABLE TO SEE THE ITEM PROVIDING THE ARROWS AND DIFFERENT COLORS.
It seemed easy for me (81 yrs. Old) to get the order completed, especially since I wanted to change sizes and remove one. It's good to have a size guide. However my gray shirt, which I ordered in 2XL was still way to small (I usually order XL), but wanted to wear it over short-sleeved pullovers and a couple reviews said it ran small, so I ordered two sizes larger. And it's still way too small.
Thank you for your feedback and sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
For the sweater, it was shipped separately and should be out for delivery today.
2021-12-01 06:10:00 pickup
GIRARD, OH, 44420
Out for Delivery, Expected Delivery by 9:00pm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It seemed easy for me (81 yrs. Old) to get the order completed, especially since I wanted to change sizes and remove one. It's good to have a size guide.
I like the ease of looking at different items and being able to navigate through the various pages.
Love those sale prices - why would anyone ever pay full price when you can get quality on sale?
Love all your different shirts/tops. Organization a little messy. Everytime click on an item to see details, have to go all the way back to the beginning of the list. Also, kind of nice to see a shirt in two places but makes it harder since there are so many items with the duplicates. Was there a search choice? I didn't see it. But got some fun Christmas gifts.
I want to return the T shirt multiy colored. Not pleased with it. Wanting to know when the Christmas shirt will ship. I sent a request over the weeken asking about the Christmas shirt but so far no instructions. Also need instructions about returning the colored T shirt.
First time to order so will see if the items are as shown. Hopefully will be good.
Even though the sizes were labeled out the shirts didn't match up to the sizing
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Even though they were late for Christmas, I still consider it Christmas week. I know my granddaughter
Will love the white dragonfly sweatshirt and the bracelets. Just glad they got here. Better late than never.
Terrible fit. My correct size but was too tight and sleeves not right.
I'm donating top and will not order anything else.
Sorry for any inconvenience caused. Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy to shop. Still awaiting 2 pieces. Shipping can be kind of slow.
The clothing quality was pretty good, the sizes are all over the board, I had to be sure to check the bust size so it would fit my wife, some shirts she would fit a Medium some XL, sweatshirts and sweaters were the same way. More uniform sizing would be much nicer and your consumers wouldn't have to go through the hassle of trying to send back clothing that doesn't fit correctly
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!