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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Very easy. I love your range of clothes. Thank you!
Waited forever for shipment and then it is way too small. I want to return the 2 piece outfit but Zolucky makes it Very Very difficult. Use password, take a picture!, request a return, mail to China, have no idea how much that would cost and how much time it takes, OR get a discounted dollar return. I
Truly like your items but going to cancel email because of all the negatives with ordering!
Didn't know and couldn't find password which meant I couldn't receive discount.
Therefore, I used a different card.
Have loved every purchase I've made, but the delivery time is really long.
Whenever I tried to "continue" to finishing the order, it would keep repeating (without my ever touching the screen) the order with an increase in the number of items in the order of the same item It was so frustrating that I almost gave up. However, I have not experienced anything like it before so I persevered until things were back to normal and I could place my order for one item rather than 9 or 10 of the same item.
Wow, this website is really bad.
Clothing quality very poor.
Return process is extremely bad. They don't return the shipping charges plus you have to pay return shipping. They don't even give you the return address!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered these as gifts. But they are not fit to give away. This is the worst quality I have seen.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shoes are poorly made with the inside lining of the shoe puckered. I had to return them. One pair is the wrong size so I'm definitely returning them. I love the Jesus shirt, but have no idea why I got 3 all the same size. Must return at least one shirt.
I bought the front closure dress. I have found the front zipper to be much easier to fix. I ended up buying 4, the website is so easy to buy. I would definitely recommend to buy great clothes. Fast delivery service
I used the sizing chart for each item I ordered for my girlfriend. I took all her measurements so I could get it exact, but some items were too small and some oversized. Disappointed but too expensive to return. It is hard to shop overseas, but honestly, I didn't know I was until I placed my order.
1st time buyer however I believe the clothes shown are not the items made as the fabric is completely different and of poor quality
Thank You, Hopefully it get's Here before Christmas and it all fits, Thanks Well it didn't get here before Christmas, But' It did get here, Thanks
The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.
When I got to the check out/pay part it was difficult. No, that was easy.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Several items stitching was poorly done and one item did not match the picture at all
My experience with Zolucky has not been a good one. First order was advertised as a sweatshirt but it was a t-shirt. That was okay. I placed a second order and received the wrong merchandise. Couldn't find where to return it so I gave it to someone who could wear it. Reordered what I wanted and didn't receive it although I was charged for it. After disputing the charge with my credit card company, I received the shirt I ordered but in the wrong size. Will not be ordering again!
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
As we check, you ordered a size S and we did send it in size S. Did you add the wrong size to cart and checkout without noticng that?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I have been pleased with the products from Zolucky. I hope your quality holds true!
I like your products, but your checkout codes and offers are deceptive
Product looks swell, prices are right, very stylish selections... more to come after arrival. Cheers... Items arrived >. LOOK GOD. She loves them
Easy to navigate, new and interesting items at a great price! I can't find this stuff anywhere else
I found this great site to shop for clothes I like. Ordered about 9 things and can't wait to received them! Easy site to follow and order what you like great visuals. When they finally showed up most were great one of them the seams were not sewed right.
We are sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I found this great site to shop for clothes I like. Ordered about 9 things and can't wait to received them! Easy site to follow and order what you like great visuals.
The Items I received are too thin. Not a good quality.
It seemed like it charged my paypal twice, but I'm not sure. First for the price of everything and then again for the whole price of everything including shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!