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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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More variety in titles is needed, and a way to bookmark items or make a wish list so one doesn't have to search for the same items again and again. Sometimes the price on the web listing is different once you put it in the cart- always much higher. Materials need to be more accurate, i. E. 80% cotton, 20%polyester.
Coupons often don't work; you can't save items for a wish list; each item needs a unique title so one can find it again without having to search the whole site page by page!
More variety in titles is needed, and a way to bookmark items or make a wish list so one doesn't have to search for the same items again and again. Sometimes the price on the web listing is different once you put it in the cart- always much higher.
It's hard to go back and forth from various screens; discounts/coupons can rarely be used
I ordered a larger size because you can't always tell from a picture. My previous experience taught me to not trust your pictures.
Stumbled upon this site. Easy to shop. About 15 days to receive order. Pleased with quality
My granddaughter and I loves your clothes material is perfect for the summer
Very good quality
So far so good, loved that it was different than items in the store
I think I was entitled to a discount. Got a code ZN10 but couldn't apply it anywhere. That was discouraging.
The fabrics were not what I expected. One top ran quite small.
Terrible. Sizes are not true, material is not cotton. Beware, items are not true to representation.
Love the selection and size choice. Let's see how long it takes to arrive.
Shirts fit, jeans & shoes do not, disappointed. I was happy with the price but if they don't fit?
Before I give more stars I need to see if the sizing is as stated and is US sizing correct. Had too many items previously that stated my size but wouldn't fit my little granddaughter when they arrived. They arrived and are nowhere near American sizing. Sadly, they might fit my size 6 granddaughter.
Before I give more stars I need to see if the sizing is as stated and is US sizing correct. Had too many items previously that stated my size but wouldn't fit my little granddaughter when they arrived.
Had fun shopping and selecting items to buy. Good experience.
Excellent selection, great price. Customer service was very nice and helpful. It takes a little too long to get the stuff though, but that's my only problem with it. I will be shopping here in the future
Received my order. Does not look like the picture.
Very disappointed!
Very poor quality of shoe..
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return, you can email us for a return label and we will send a PDF via email. We will issue a full refund after your return parcel is well received.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Everything looks great and so far so good on it all! A few of the top's ran a little larger that excepted, but the still look great!
I am finding the quality of the clothing excellent. The only issue is that shipping is very expensive and it takes forever to receive.
ONE OF THE ITEMS I PURCHASED WAS $5.80 AND WHEN I WENT TO CHECK OUT IT IT $12.29.
Impossible process to return items. Don't buy them.
I've been corresponding with Zolucky every few days and it took a long time to receive my order. Every few days I got 1 or 2 items. One item was not received at all.
The person who wrote to me told me that she would help me with the returns and refund and was nice until I asked for a return label. Then she wrote that I don't have to return the 6 items and she said that it's not possible that I didn't receive the item that I really didn't receive. I felt like she was calling me a liar and was very hurt.
She offered to give me a 25% refund but I paid about $118 and said that wasn't fair. The next email she offered me a 50% refund.
I have never been so disappointed with anything I've ever ordered.
I think that I deserve a full refund. Why should I get anything less?
Sorry for any inconvenience caused. As we check, we have shipped the item you claimed not received. It may be missing on route and we have issued a full refund for that item.
For returning items, you can make a return with the return label we sent you and we will issue a full refund after your return parcel is well received.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Hope everything will fit well and is well made.
These sandals are so pretty but not for me. My foot kept sliding over the front of the sandal.
The clothes were not form fitting and did not look as good as the pictures but overall ok.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!