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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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This has been the easiest shopping experience I have ever had with your
Company. Thank you so much -
Always pleased with shopping at Macy's. This is my favorite place to shop.
My whole family has been shopping at Macy's for years. Thank you and
I appreciate the excellent service.
Was a large selection of clothes you could choose from and really liked the styles
It was real easy, I just hope that I got the sizes right and everything fits good. I hope the returns are easy if it doesn't fit. I have received the shirts and they don't look anything like the pictures. The material is like polyester meets bathing suit material. It was stiff and showed every bump and bulge underneath. The bottom flared out and was so long it looked like a moo moo dress. The top fit loose and the the bottom wasn't loose enough but clingy making it unflattering and adding a look bigger than I really am.
I paid extra for a speedy delivery and it still took a couple of weeks to arrive
I love looking at all the designs, it's hard to choose!
Many choices so it was hard to make selections. This was my first order. All items are beautiful, the materials are silky and they fit nicely. I definitely will order more not only for myself but for my sisters.
Really not easy to navigate this site. You have to constant go all the way back to find something you were just looking at.
If you want to be $#*!ed over by a Chinese company who ships you $#*! that is manufactured in the slums of China and I would not even wipe my dog's $#*! with their clothes. Thank God I used PayPal to pay for my order or I would never have got my money back. Thank you PayPal for watching out for idiots like me who get suckered into this $#*!.
Good experience, item was delivered on time. Will order again
Great, clothes true to size! Good Quality. Would purchase again from them
Love all items, well made! Products came on time and the fit was on spot
Easy & i didn't have to drive. Saved gas & my time walking into a store
VERY slow delivery; shipped from China! Don't expect to have it for a date soon
These sandals looked really nice online The uppers were made out of okay material and we're comfortable but they're unwareable The soles are made of this hard plastic that you can't walk on and also they're very slippery so you can't go up and down steps they're not good shoes at all
Hard to go back an re-check order n see that it was not the same
Received 3 emails, none gave me a delivery date or tracking number. Ordered 3 items, liked one a lot, one is okay and third, is more like a large than a small. I'll probably just take it to the thrift store. I won't ordered from this site again.
$3.00 discount for first time customer?
Thank you for your feedback. Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements to use, and you must reach the consumption amount before you can use them.
If you could not get the tracking number and delivery date, we recommend you to contact us by email or live chat so we can help you solve the problem.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordering was easy and received quickly. However, only 2 items fit and the other NOT! Disappointed they were too small and NOT true to size. So sad
The sizes and material are not what I thought they would be. Old lady is.
Bought my first dress last month. When it arrived I was pleasantly surprised at the quality of the dress for only $29.99. Warning, the items do come from China so order bigger than usual.
When I wanted to return the dress because it didn't fit right, it would have cost me more than the price of the dress to return it. Then when Zolucky said they would refund my money, the dress cost $18.99, and I only was refunded $2.35!
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Dresses are beautiful, but won't know how fit is until I receive dress ordered.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Thank you for your feedback.
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!