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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I love the styles of clothing just trying to learn what size fits best.
Shopping is easy to look, just the extremely long wait to get my orders! I am still waiting on one from last month.
I found it very difficult to go from page to page and tiny print hard to read. I just hope the items fit!
Worst online purchasing experience of my life. After I was given the price, they added on sales tax, which we do not pay in my state and then another charge to process their out of country charge to my bank. The clothing is to me sub par, horrible material, does not breath at all, HIGHLY do not recommend, I will only be purchasing from honest, strait forward American companies from now on.
The items did not fit, even though I followed the fit chart. I tried to return, but was informed they go to China. This was not known when ordering, and according to many complaints I found, this happens a lot. I opted for the 15% cash refund (which is no different than stealing by Zolucky), but haven't received that either.
My overall experience has been great.
I wasn't expecting the quality that I received or the speedy delivery but I am more than happy and everything I received is quality and fits perfectly.
I'm not good with online ordering. Payment screen was confusing.
Delivery took a very long time but the two dresses finally arrived. The dresses fit nicely and are as pictured. However, the material of the dresses is more like a scarf material than a dress material. Not what I expected.
The cost of the items were good and I got a nice discount on my entire order.
I am happy to find purple selections of comfortable clothing for me.
Finally found something that was 100% cotton in a color I like.
The fit was okay. Very nice material. Online shopping. Having to wait a bit longer was okay.
The clothes are not what is pictured. They LOOK embroidered and are a simple printed fabric.
So far the shopping experience has been simply and painless. However the material was not what I expected.
It was not obvious that the product was coming directly from China to the customer; therefore, taking a longer time. The worst part was the return policy. Read it first before ordering. Not easy and can be costly.
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
And we will improve our return issue, and make a big change soon.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I was not feeling well when I ordered and received yhis order and so it took some time - probably months until I unpacked it and tried everything on. Zolucky sizing does not match with sizes if other clothes I buy regularly. Everything was too small. By the time I learned that it was too late to return them. Sad outcome for me.
Shopping experience was good. Just hope order is.
I received my order. The sizes were inconsistent. I ordered, and usually wear an extra-large, but the pants fit like a medium and the tops fit like 2Xs.
Excellent choices and found what I wanted. Was shopping for a dress for my daughters wedding found the perfect one. When arrived had the perfect fit. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality issue and the display of final price. We will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!