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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Please include return info. Not sure of the sizing!
1st time shopping online with H&M. Usually visit store. This was enjoyable. Would use again. Plus visit your store! Thank you!
Too confusing trying to use coupon offers. I couldn't get savings for being a new client. I don't know what discounts I did get because it didn't say,
I liked the follow up but I think more filters would help. Also would like more info on fabric content some items gad it which was nice but not all. In our order the fabric was very nice quality but not what we expected and doesn't seem breathable as we normally need for our climate in this season and dry clean only was a surprise on one item which I gently washed anyway and seems mostly ok results. That's the four star not a five. Delivery is not lightning fast but they do send status updates
I liked the follow up but I think more filters would help. Also would like more info on fabric content some items gad it which was nice but not all.
Zolucky is not an honorable site. The first deception is returns are easy. They don't pay for returns. It's not easy. It's extremely expensive. It will cost you 3 times more than the clothing is worth. 2nd deception is...
The sizes are all over the place. They send you a size they know won't fit... so you have to return them, but you don't because it's so expensive.
So then they ask you if you want to recieve 20%, 30% or 50% back to keep them and give the clothing away. That's the 3rd deception... because they they don't refund you anything
That's ridicules... I ordered a small and I clearly got an extra large. I don't want these clothes. I can't wear them.
They are terrible and the only way to deal with these people is to not buy anything from them. So this is your warning... this company is garbage.
I will never purchase from here again... I bought a skirt with people on it when I received it there were skeletons on it... that's not what was on it when I viewed it... they wouldn't supply a return label wanted me to pay for shipping again... never again.
Buyer beware...
Sorry to hear that the product does not meet your expectations.
Could you please tell us your order number so that we can help you solve the problem.
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and return issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I have bookmarked this dress on my web browser because I was feeling indecisive. I have to think it over for about a month on whether or not I should get this dress. I need to find something to wear before my cousin's mid-late summer wedding.
This is my first time buying from this company. I hope everything fits nicely
I purchased a total of 5 blouses but at check out there were only 3 on the order so I paid then the other 2 blouses showed on a different order so now I am being charged for postage twice. WHY?
Waited a long time for the products and one was tight and the other fit fine. Hoping to get into the other as I try to lose weight.
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will improve the sizing issue of our website and we will make a big change soon. Hope to see you again!
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The package was open when I got it and I loved the products. I would love to buy more things but the shipping is to much. Even when it says over $99.00 is free shipping it's not free shipping and I can't pay that much for shipping.
Why can't you have Free shipping! This is why I don't order stuff much.
Why can't you have no shipping! This is why I don't order stuff much.
Was not made aware that the product originated in China. Fabric was very thin,
Small for size ordered. Communication has been sparse. Still waiting for a partial refund.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
Upon checking, your refund is processed, please check.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
See above.
Ues ordered sandles that looked good in picture but once I got them they were ugly tried to send back for return but I had to pay my own postage clear to China and you charged me almost $37 for them! This is bull$#*!! Thea Brown
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and the return issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love all the clothes I've received as of yet. Zolucky has a large range of styles that I can choose from. I really love the way the dress's feel and so comfy.
I always find the nearest stuff on here and it always fits me perfect!
PayPal $20 credit never showed up. Of the 3 shirts I ordered, only one was as described - a cotton blend. The other two were completely polyester/rayon. The sizes run at least 2 sizes smaller than normal. Delivery took forever. My grandmother could have gotten it to me faster - and she died in 1977.
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Fun clothes, didn't get the denim dress I really wanted, other dress didn't like the fabric, I didn't read the fabric, prefer more cotton blend. Will not order again. Take me off mailing list.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and return issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love the clothing choices, and ease of shopping. Very comfortable clothes.
Love browsing and seeing all the different colors some styles come in.
NOTE: the shoes are never wide enough. :(
Very substandard quality and awful customer service! Stick with America and Amazon. Otherwise you'll be stuck with the junk or pay postage toChina to return.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and the return issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will improve our return issue. We will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!