ZNO

Feeling a bit frustrated here. Noticed your products are always labeled "ON SALE," but when I go to check out, it's back to the regular price! And to top it off, I have to hunt for a Thanksgiving 20% discount code? Seriously?

Let's keep it real and transparent, please! A little honesty goes a long way with us customers. #TransparencyMatters #CustomerExperience #HonestyInBusiness

When I ordered an 8x8 book I didn't realize how big and impressive it would be in real life! I was so excited to see my album when it arrived even after spending weeks designing it! (it doesn't take very long though unless you're a perfectionist like me...) I recommend zno.com to EVERYONE!
They're pricing is on the expensive side, but not terribly, and they always have sales...
Enjoy!

We just received our Wedding Album and I am beyond satisfied with the final product! The process to put the album together was simple and it turned out exactly as I designed. The album comes in a very nice box and has a nice presentation of quality. The only thing I wish was made more clear is the look/effect of the metallic page, as this was more of a gloss and was not what I was picturing. Overall, very happy with my order!

The book arrived. Nice packaging and it us, as you said, a great product. I posted this to your page. I just got mine back. I was at first skeptical but the product is legit. Colors are accurate. Pages are stiff card stock but stiffer. Cover is very smooth and the texture is creamy, certainly nice touch. I'll do another using the full sweet of destgne and layout option. But rest assured, the book is legit!

I took a big chance ordering one of their high-end lay-flat photo-books when I had never ordered products from them before. It was fairly expensive but seemingly on par with what most of these companies will likely charge for this product. I was very happy with the product received. Great quality printing. Pages feel great. And looks exactly as they advertised on their website. The only thing I did not like was how the acrylic cover was attached to the photo-book. But their customer service was great and they addressed my concern promptly! I was especially impressed with that part of the service.

As everyone says, they have zero customer support. I paid for two duplicate albums. They only sent one. It is impossible to get them to rectify the situation. AVOID, AVOID AVOID.

CHIENESE SCAM ARTISTS.

I am so in love with our wedding album. Not only is it stunning and great quality, but I literally just ordered it on Aug 30th around 4 pm and it was at my door on Sep 3rd 3 pm. So exciting! Pricey, but you get what you pay for. I bought the leather/crystal cover.

Worst and unprofessional printing and costumer service I experienced! I ordered my wedding album through ZNO, Uploaded high resolution - top quality photos, and I received a totally different album - with low quality blurry and off color photos. When contacting them they said the original photos I uploaded are the problem. Showing them proof of their mistake did not help and they won't refund me.

I am so thankful to the ZNO team for such a beautiful 14*11 Linville Album Set. It arrived a week before the due date and its absolutely gorgeous. Prints are stunning, page weight is perfect for a professional Wedding Album and the box it comes in is the same linen cover as the Wedding Album itself and is so beautifully presentable. The software they offer to create the album is simple and very user friendly. I ordered the Green Tea linen cover and its a truly sublime color (While creating the album you will get the option to choose the cover color). Lastly, i have a wedding album from them ordered 7 Years ago and to this day its pristine and has retained the quality of the prints exquisitely. Thanks again guys

They have customer service but nobody every pickup. They also leave customers stranded with duties and taxes.

I ordered 2 canvasses and one of their more unique 3-photo floating frame products. I could not be happier. To be fair, all photos I provided were high quality (DSLR, edited in Lightroom), which may be the cause behind some disappointed customers - the end result will only be as good as what you're providing. Some other negative reviews seem to stem from errors in printing/cropping/handling but I can say that for me, my expectations were met without a doubt. I've ordered a canvas from Walgreens, it turned out more like a cartoon than a photo (no sharpness to the lines, colors muted and blending into each other), and it cost about 80% of what ZNO charges. These were well worth the higher price and I will absolutely buy more in the future. I love to showcase my (admittedly amateur) photography, and ZNO has given me an opportunity to do so and not break the bank! 10/10
*Note, the photos I uploaded show the canvasses still in the plastic wrap (they're an anniversary present for my wife, she's going to love them :) )

Took my money, claimed to have shipped it, never showed. Tracking number invalid. Says company is in CA, album is shipped from China.

Wow, I love my crystal cover leather wedding album. It's just perfect. The quality is amazing, very thick sturdy pages, black gilding, great lustre photo paper.
The customer support is very helpful and responsive to messages.
I wish you included Lithuania in your shipping destinations. Now I need to use third party services to get my albums.
Also, they offer big discounts and you can combine them with planner plan. Great way to save money. Keep it up, Zno!

I am a professional photographer and I use Zno for all of my projects because they have a good variety of high end and lower end products, which works well with all budgets. Regardless of the type of product, all of my clients were very satisfied with the quality of their special prints or photo books. I also really like their website since it is very easy to use and their pre-made templates are also great as well.

I initially signed up several years ago (they had a different name then... can't remember) for a little black book. Loved it, ordered several more over the next few months. Always great.
I decided to get a large canvas printed and loved it. I've since done 3 large canvases all with the same quick shipping and high quality.
I did have to deal with customer service once as I was having trouble creating one of the books, that experience was positive and they helped me get it sorted.

Lowest unprofessional customer service.
The person name "Evelyn", someone on the company end need to provide some training.
Zero tolerance to listen to customer issue. Solving problem? She just doesn't want to listen. And i am Zno pro plan member for past 3+ years and purchased products periodically.

I recently moved into a new apartment and wanted to get something that would brighten up the walls. I ordered a couple matrix prints from Zno, which I believe is a relatively new product. They were extremely cheap, worked out to be about $10 per piece, which is a price you can not get with any other company. To my surprise, the quality was far beyond what I expected-the pictures were clean and crisp. Love them!

I have ordered three photobook from zno over the last few years and I've been so impressed every time! The print quality is super and the page thickness makes for such an impressive photobook. I've never had issues with delivery, and received a fast response when I needed to contact customer service. In response to those saying the customer service is slow, this is digital printing internationally, you need triple check everything so you don't need to make changes after ordering. In order to get the fast shipping times, they need to start printing the product quickly and do not proof the product for you. If this doesn't work for you I would suggest finding a company that will provide you with proofs; you get what you pay for. The price for quality I find is one of the best I've found in my personal experience, although I'm not using the site professionally for multiple clients so I can only speak for my own limited experiences. I always recommend zno to friends wanting to put together a book, and they have also all been very pleased with the outcome.

I love how they always have sales but this time, they offered free shipping and a 15% off site wide. This is great on top of their low prices.

I have had a Maker Plan subsription for a couple of months. Their terms & conditions say you can cancel any time with a notification period. After numerous emails and requests via web form, I simply never got a response to my cancellation request. They kept withdrawing money from my credit card account and I had to contact VISA to credit this back. The products and books they offer are nice, but prepare to being screwed if you want to cancel your plan.

I got their Little Moments Calendar. It looked really different from regular calendars that stands up like a folded triangle on the side. The Little Moments Calendar looks kind of like a phone's charging stand, where you can go through the months. It looks really cute and also serves the need of a room decor. The solid wood base also looks very expensive though I only paid around $20 for it. Love the simplistic design. Great product.

I was very disappointed with ZNO customer service.
My album wasn't printed as supposed to, the pages were cut uneven, however it takes so long for them to process requests and not willing to help at all.
I sent proof pics but that didn't help either.

I'm a costumer since 6 -7 years,the quality of product is "ok" but the prices star being expensive. I put two times a complain for a quality and they just offer me a discount on a next purchase. Im feeling dessapointed. I star to look other companys to provide a best service.