I haven been ordering since 2013 all my albuns i am photographer and this year I decide to order a press book they advertise a hard cover but is a cheap thing that don't look like the photos they post and also all images look unclear and fussy like low res. They won't refund me me or so anything. I have been referral to many clients and friends I totally regretted. Customer service is just horrible as pride went up and quality went down.