Zillow

Zillow signed a contract to purchase my rental house in Phoenix. I had tenants in the house and, as per the contract, had to let them go before the closing date. However, 9 days before the closing, Zillow cancelled the contract due to Coronavirus (although, there was no such clause in the contract). As a result, not only that the house won't be sold and I wasted countless hours in the closing process, more importantly, I lost steady rent revenue which I need to pay mortgage, property taxes, insurance, and it's almost impossible to find a new tenant in this pandemic situation. To make the matter worse, I live in New York City, which is the hardest stricken part of the US by the pandemic, and there is a real possibility that I may lose my job (not to mention sick or worse) as countless of New Yorkers already did. Because of that, I may lose my ability to pay mortgage and end up in the streets, especially now that I cannot count on the rent revenue. Zillow offered $5k in earnest money, however, they ended up paying me only $1,000 because "I did not respond within 48 hours" although I have email evidence that never said the offer expires after 48 hours. (I wonder where that money went to.) Horrible, horrible experience

New Apartments won't load, Pictures taking hours to upload, Messages from prospective tenants not accessible. WTF Impossible to get a human to respond. All for $9.99 per add per week

Here's my experience. Listed our property April 1,2016 at $479k. Sold August 4,2016 at $475k. Zillow helped by creating exposure for our home. Zillow hurt through it's "Zestimates." Zillow's Zestimates kept downgrading the price for our home, constantly telling prospective buyers that it wasn't worth the asking price. Ouch! By the time we sold, the "Zestimate" had our property valued at $283k. That hurt. Zillow does-not-have-a-clue about the worth of your property.

Pre-approved then approved. Oh wait, we need this & this & this. Then no...we can't do this without other income. Lies.

The worse service company! They do not know how to design or debug their products. No customer service; their bot sucks

This site would be an excellent resource if the people at zillow were not too stupid to make it work.
A simple search for my own address, yields 1050 results.
What kind of idiotic nonsense is that?

Zillow refuses to post my rating for Media West Realty (their bad business practices with me). Zero!

I've sent in several website inquiries and have been calling multiple times per day everyday for the past two weeks, but it just goes to voice-mail. Zillow doesn't care about their customers.

Ms. Kara Schug, had our home sold in Tijeras, NM in ten days and, it was a water haul (low producing well). That was in May 2015. There was no holding back on the listing; it was a water haul.

Kara, knows the East Mountains of the Albuquerque, NM area. There are idiosyncrasies with those properties and she knows how to present them to the buyers. Very few in town realtors and few of the east mountain realtors are versed enough to detail these situations in the positive way needed to sell your property.

She is pumped. She hits the market ready to sell your home w/o hesitation. She can read the market for it's highs and lows and when time for listing approaches, "Let's do it now.".

During the selling process contact with her is at any time. Call her, text her or, email her; she's responding within very reasonable times.

She's a professional. OK, she's with Remax Pros but, outside of that I strongly recommend you call her for your real estate needs. Her opinion is well worth the call. Too she's a real nice lady.

Lidia is the worst real estate agent. She only worries about her commission and does nothing for you.
She lists your house and goes away on vacation. The worst

I have been looking for a retirement home out of state for almost two years. I use trulia and zillow in tandem to verify each other's info. I had mistakenly put my trust in trulia and zillow that they were giving me honest and truthful representation of properties and the communities they list on their sight.
I checked neighborhoods, population, crime rates, and housing prices
We bought a home in Oregon, small town, almost no crime "according to trulia"
Moderate climate, after a short time we started talking to the locals and found out that burglary was rampant due to the fact that Oregon has a major Heroin Epidemic that has infested the north west. Not only is burglary common but so is armed robbery, assault muggings, murder and car jacking is on the rise. The crime rate here is much worse than in the big cities of Kalifornia when compared with the population. ( our area has the second highest crime rate per capita in Oregon!
The information on trulia and zillow out right lied about theses conditions on their home listings
So we moved from a big city, into a small town with a crime rate that is as bad as any big city getto.
Moral to my story: always check your home listings with out side sources, because trulia and zillow lie on their listings.

I've used Zillow to research rent & sales prices for property in different neighborhoods around our area. It was very easy to use & factually correct enough. But last week I used Zillow to list a home we had for rent. Granted, the home was purchased 20 years ago because it was in a great neighborhoood, but my Zillow listing, made in the late afternoon, had almost a dozen requests for showings in the first 12 hours on the market, while I slept. So when I woke I could begin to schedule appointments. The software response options with scripted replies made this incredibly fast & easy to request basic information, and once the house was under contract, respond politely to the people who had expressed interest, & then finally, deactivate the listing in one click. The house was rented to the first people that viewed it, but most importantly, at a price 20% higher than I'd planned on asking, based solely on Zillows "market rate for area" information. So, all in all, Zillow with its no cost listing directory, really worked great for me. 5 stars!

ZILLOW IS FULL OF SCAMMERS, BEWARE. I am now out of $1200NZ, an apmnt advertised on Cahuenga Blvd for rental, answered the advert, sent a deposit off to a person in the UK, using a real estate agent for bond holding and sending all the steps they would use for sending the keys/contract by DHL courier, locking in the bond, etc, the bond was collected and nothing else was heard from the person. I now am $1200NZ out of pocket, daughter has nowhere to live, and the next day I received another email from another scammer on a different property using the same story. The scammers are using REALTOR.COM as their front. DO NOT USE ZILLOW

We have a home for sale along the Mississippi Gulf Coast. It is a very nice, newer home with 2800 square feet with high quality finishes that sits on a lot that is a little more than an acre in size and includes a large in-ground pool, very nice custom deck overlooking it, and a variety of other high-value amenities.

Zillow's Zestimate is presently showing the value of our home as being nearly $55,000 below our asking price and almost $70,000 below appraised value (we just had the home apprasied in order to be sure that we were asking a reasonable price for it). On top of this, many of the details that are incorporated into the Zestimate are wrong and even when our realtor corrects them, they are almost immediately overwritten by this inaccurate data. On top of this, while I was able to add a comment about the appraisal, now when I attempt to edit this comment, I am taken to a home that is for sale in Massachusetts when I attempt to access the link.

I've exchanged several emails with Zillow and their approach is that they simply don't care. I've explained how this inaccurate estimate is impacting us, identified to them that other on-line sources are much closer in their estimation of value, and even provided them with details of the appraisal - their response - tough #&@?. They have proven themselves to be arrogant and uncarring and with an overall approval rating of about 55%, I now know why.

Ultimately, a complete disregard for customer concerns will wind up negatively impacting their business.