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Zenhotels Reviews Summary
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Payments and deposits are managed with a high level of security and efficiency, giving me complete peace of mind throughout the entire transaction process.
I truly appreciated how seamless the entire experience was—from browsing through hotel options to finalizing my booking, everything was handled effortlessly and without any complications.
Hello Kasey! Thank you for your opinion! We do our best for you!
I received excellent support throughout the entire experience, and the booking process was smooth, efficient, and completely hassle-free from beginning to end.
Hello Jesus! Thank you for your trust!
Each property listed includes thorough and insightful descriptions, which made my decision-making process so much easier and more confident than I expected.
Hello Taniya! We're very pleased to receive your feedback!
There was a slight delay in receiving my booking confirmation, but it was just a minor inconvenience in an otherwise smooth experience with this service.
Hello Jon! Thank you for your feedback!
I had mixed feelings about my experience. The hotel was lovely, but the site seemed a bit slow at times. Still, I managed to get a good deal for my stay.
Hello Rayan! Thank you for your feedback! We really appreciate your trust!
Fiquei realmente impressionado com o recurso de mapa que me ajudou a encontrar um hotel perto de todas as atrações que eu queria visitar. As avaliações verificadas foram úteis para tomar minha decisão.
Olá, Tori! Obrigado pelo seu feedback! Nós realmente apreciamos sua confiança!
I made a reservation three weeks to avoid issues with graduation weekend. Arrived at hotel. No booking took place despite me having paid three weeks earlier. On the phone I was told someone would reach out. There was a room that just became available. Explained I needed to get the room. Nothing happened. Then an impersonal insulting email stating I could get 50 percent refund or sit and wait for another room God knows where. The company was indifferent, insensitive and refused to admit their error. 50 percent. Come on.
Hello Brent! We're deeply sorry that you had to face such a situation! We've already refunded you all the booking cost and also provide you a compensation for the inconvenience.
The deposit process had a hiccup that slowed things down slightly, though it didn't ruin the overall experience.
Hello Karli! Thank you for your feedback! You are helping us to become better!
J'ai décroché une offre incroyable pour un hôtel parisien à la dernière minute. La réservation a été rapide, et mon séjour s'est déroulé sans problème!
Bonjour Valiant! Merci pour votre avis! Nous faisons de notre mieux pour vous!
Ich habe in einem tollen Hotel in Paris zu einem sehr günstigen Preis übernachtet. Könnte nicht zufriedener mit dem Service und den Einsparungen sein. Der Check-in verlief reibungslos, und das Hotel erwartete uns. Sehr zu empfehlen.
Hallo Silke! Vielen Dank für Ihre Meinung! Wir tun unser Bestes für Sie!
Nel complesso soddisfatto della mia esperienza; ho trovato esattamente ciò di cui avevo bisogno senza problemi durante la prenotazione o il check-in in hotel!
Ciao Jennifer! Siamo molto lieti di ricevere il tuo commento! Grazie per la fiducia in noi!
Erfolgreich Hotels in mehreren Ländern gebucht. Die Zahlungsabwicklung hat eine Weile gedauert, aber der Kundenservice war sehr hilfreich.
Hallo Klaus! Wir freuen uns sehr über Ihren Kommentar! Danke, dass Sie uns vertrauen!
ZenHotels offers advanced filters that made it easy to find exactly what I wanted in a hotel. I was particularly impressed by the pet-friendly options!
Hello Deven! Thank you for your opinion! We do our best for you!
L'interfaccia è intuitiva e mi consente di trovare facilmente ciò di cui avevo bisogno. Si sono verificati alcuni piccoli problemi durante la navigazione, ma nel complesso è stata un'esperienza piacevole!
Ciao Fosca! Grazie per il tuo feedback! Siamo molto lieti di sapere che sei soddisfatto del servizio!
Le paiement s'est fait sans la moindre complication. J'ai utilisé Apple Pay: c'était à la fois rapide et sécurisé. Une expérience vraiment positive!
Bonjour Hardouin! Merci pour vos commentaires! Nous sommes très heureux de savoir que vous êtes satisfait du service!
Singapur'da bir haftalık bir iş konferansına katılmam gerekiyordu ve biraz da gezmek için ekstra bir hafta daha kalmaya karar verdim. Kalacağım ilk otel için uygulama üzerinden konferans merkezine yakın bir yerden rezervasyon yaptım. Asıl sürpriz ise kalacağım ekstra günleri planlamak için 'yakındaki gezilecek yerler' özelliğini kullanmak oldu. Sentosa Adası'nda mükemmel bir fiyatta butik bir otel buldum. Uygulama harikaydı ve rezervasyon işleminde hiç sıkıntı yaşamadım, ayrıca ülkeye ilk giriş yaptığımda telefonum çekmediği için çevrimdışı özelliği ile rezervasyonlarıma ulaşabilmem de çok yardımcı oldu. İş için çıktığım seyahatin unutulmaz bir Asya macerasına dönüşmesini bu platforma borçluyum.
Merhaba Karaman! Geri bildiriminiz için teşekkür ederiz! Hizmetten memnun olduğunuzu bilmekten çok memnunuz!
It's great to see a focus on sustainable travel. The platform makes it easy to find and book eco-friendly accommodations. It aligns perfectly with my values and desire for responsible tourism.
Hello Erica! Thank you for your feedback! We are very pleased to know that you are satisfied with the service!
They've helped me avoid disappointing stays and discover some real hidden gems. It's great to have honest feedback from fellow travelers.
Hello Patrick! We are very pleased to receive your comment! Thank you for trusting us!
Processo de reserva rápido e fácil — fiquei muito feliz com a tranquilidade que tudo correu durante minha viagem recente!
Olá, Natalie! Obrigado pelo seu feedback!
From the business
ZenHotels.com is an innovative hotel booking service operating in 220+ markets owned and managed by Emerging Travel Inc team.
Our mission is to help people enjoy travel in all its beauty. An excellent product, attractive pricing and outstanding customer service allows ZenHotels to provide the greatest user experience to its customers.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lukas! Thank you for booking with us!