Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We are so excited for our 1st grandchild that we wanted to celebrate in a special way! So the invite design we chose fits our theme
Amazing! In love with the design and how they came out! Thank you!
I had a great experience through this designer powered by zazzle. I appreciated being able to fully personalize the front and back of my invites.
The invites were beautifully made and came in early! Well pleased with the whole process!
Beautiful card using a great shot of natural beauty on earth
The site was very easy to use and allowed me to do so many personalizations. They turned out perfect. I received the invitations in 4 days! Great customer service
I like the design but I did not check the size and they were much smaller than expected. I thought they would be standard invitation size but they were 3.5in by 5in which made the writing so small it is difficult to read.
The cards are beautifully made and came quickly but to get them within what would have amounted to more than a week, which to me is not exactly rush delivery I had to pay an additional 15 dollars. I had no choice because I couldn't leave the house to get cards in time but I paid 30 dollars for three greeting cards and I'm sick about that. Never again
I am glad I chose to use Zazzle for my daughter's sweet sixteen invitations. I was very easy to select and edit what we wanted. We received what we purchased in a timely manner. Thanks agian.
Received my save the dates, they are perfect. Quality is great as well.
They were perfect and exactly what I was looking for. They even came early!
Great from start to finish. Easy to design on the site and
Even Arrived Early!
The product was very well made. I should have made some adjustments on my end but what they did was awesome!
I ordered a card for my very special grand dog. It came absolutely beautiful! His 1st birthday card with a picture and personalized with his name. Great hit!
Exactly as pictured and great quality. Highly recommend.
It came fairly quickly and it looks great, thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.