Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Custom created three mother's day cards. They are wonderful. I do think the color on the photos could be crisper and brighter, but overall I am very happy with the finished product.
It was really easy to make and shipping was very fast
I received my items faster than i expected. What a wonderful experience being able to buy products for the first time and they delivered exactly as I ordered them.
Fast processing and delivery. Great quality. My only complaint is that this review required 50 characters.
Super cute and fast shipping, love the design, came exactly as shown online
Prompt shipping... was able to talk to speak to an actual person when l needed a question answered...
Most importantly, you have cards that can take one through an Orthodox Liturgical year!
Very impressed, will order again very soon!
My order came as expected. Delivery was fast and secure. I am very satisfied with this purchase. C
Order came in a fast and professional matter. I and my daughter were very satisfied. Amazing quality and will continue to order.
Great templates, easy to customize, fast shipping, looks great!
Did the invitations for my daughter's bay shower. Was very pleased with the results and quick delivery. Came a week before the stateddeliveru daye
The shipping was a lot faster than expected! The quality of my invites are amazing!
Liked that the design allowed me to upload my own photos and that it could be postcard size. The order arrived quickly too!
Things were shipped fast and securely. Happy with my experience.
I haven't used Zazzle for a couple of years, but I came back because I remembered that I always received exceptional quality. Once again- you all delivered beautifully.
I love the color of the letters! It's beautiful and perfect for play room!
Love it a little small but that's my fault! Thanks!
The invitations got to me sooner than I thought. They are beautiful.
The invitations were absolutely lovely and gorgeous, Five stars to the company
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.