Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The card are great. Our nurses will love them when they receive them in the mail
My order was delivered earlier than expected which was great because I was running a bit behind on getting things together for my daughters first bday. My card ordered was so beautiful and fits her theme perfectly. Will definitely be ordering again.
I placed my order to send postcards on National Postcard Day. I received them early and loved their postcards.
Ordered for the first time & literally it got here the next week. They turned out wonderful. Highly recommend!
Item arrived and looked exactly as expected. Shipped fast. Thank you!
It was great. I got it on time. Will use Zazzle again.
I am very happy with the card I received. Great quality, price and quick delivery was appreciated and I will definitely continue ordering from Zazzle. I'm so glad I discovered these products!
Great order turn around! Thanks for making the process easy!
The design is what drew me to the site, the quality was even better than I expected. The shipping time was very fast.
Great Selection and easy to order! Loved it! The editing can be very easily done.
Speedy delivery and beautiful card. Great packaging. I like the quality
Order was completed quickly and efficiently and delivered timely. Was impressed with the quality of the card stock. Better than expected!
Shipping cost are WAY more than I would have expected. The item did come sooner than estimated but $20 more just for shipping was a little absurd honestly.
"A little princess is coming" was perfect for our baby girl shower. I was very pleased that my order came in within a week. Thanks to he Zazzle artists and teams adding to our special occasion.
Easy to do and delivery was quick. Quality was wonderful.
Really good work badge and super cheap! I got it the same week i ordered it.
The invitations arrived on time, are high quality, and gorgeous!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.