From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Wonderful; my item was perfect! I would recommend Zazzle to all my friends. The item shipped quicker than expected.
Website was really easy to navigate and shipping was super fast. My items came earlier than expected which was really nice.
The making process was super easy! And they can fast! I am absolutely in love with the way they look and the quality of the post cards!
Good. Shipping came earlier than expected! Looked exactly as pictured!
I totally like the high school graduation invitations I ordered. The color is vivid. The lettering, gloss and overall personalized look of the invite is fantastic. I wish I would have known about this option for my daughter's college graduation. The cost is considerably less expensive than traditional graduation invitations that you can't uniquely personalize. I will definitely be recommending this option to others as it was suggested to me. Oh, and I utilized expedited shipping for 72hour turnaround and it arrived in 48!
The customization of the graduation announcement was easy to format, and just what I was looking for. The order arrived days before I thought it would, and the end product was just like it looked on the screen. No surprises!
Our silver anniversary vow renewal invitations look amazing.
There was a good selection of styles to choose from, it was easy to use and the order shipped quickly. We're very satisfied with the experience.
Ordered a 1st Mother's Day card for my daughter, arrived promptly, exactly as ordered, packaged extremely well, couldn't be happier! I'm sure this will be a card that is treasured for many years to come! Highly recommend Zazzle for greeting cards, personalized makes them so special!
Quick fulfillment of order. Great quality of greeting cards along with a great variety of designs.
Beyond satisfied with my invitations and they got to my house right on time.
It was so easy to customize the announcements and they came in a timely manner.
My first experience with the site was POOR. I had an awful time with the spacing of my message. I gave up. Disappointing. Note: I was given a code for a 60% discount.
A day or two later, I wanted that card bad enough, I tried again. I muddled my way through and obtained my layout. Good. When I used the discount code, I found it had expired. Disappointing. I was given a code for 20% discount. Not as good. Disappointing.
Delivery, time and service was very good.
Overall, Mediocre.
Richard
Creating and ordering the invitation was easy. The whole experience with your website was great. Just need to work on your shipping costs. They are way too high!
Using Zazzle was so easy. Customizing was a breeze. I even found that I could add additional text fields, change the fonts and text size. The artwork is beautiful. The order arrived exactly when it was supposed to and looks exactly as expected. I highly recommend using Zazzle!
I ordered a flying monkey poster to add to my collection of psychology themed poster and it arrived in three days, faster than promised.
I love them so much! I also loved how fast they got delivered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members