Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
This company has done everything as I have ordered and gotten it to me on time exactly as promised. I am very happy with both items I have ordered with them and will use them again. Thank you!
The quality of the invitations and attention to detail is impeccable! Package came in a few days and I couldn't be more impressed! Thanks again for these beautiful cards!
Second time using dazzle. Designing is fun and easy. Shipping is so quick and efficient. Love using this service for invitations
Such a positive design experience and fast delivery! Great price too
The card was excellent quality, beautiful and arrived quickly.
The invitations worked perfect for our high school prom! Quality was fantastic! Super fast production time and shipment.
Certainly a good variety of card - styles, colors, sizes, etc.
We found one that goes with our wedding colors & made it ours. Adding the info was easy enough; had a little bit of tough time with editing some info. But we made do - we just added it to the back of the e-card (we could actually edit that section).
The delivery date said May 4th but I received it within the week the only thing is I wish the site had different fonts to choose from.
Great product. Fast shipping. Very happy. Would buy again
The prints ordered are beautiful. Excellent quality. Packaged well. Delivery was extremely prompt.
They turned out great. From start to finish the process was fast and easy! Great quality of product!
The card stack is sturdy and the colors of the print is vibrant.
The invitations are beautiful and of good quality. Very fast delivery, too.
I enjoyed shopping on the website and was able to choose beautiful invitations for my wedding! They arrived quickly and everything looked just like what I ordered.
I received my order sooner than expected, and it looks great! It's very beautiful as well
Quick delivery great quality loved it all. Fit of shirts were great. Design looked very good. Overall satisfied will definitely order from sight again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.