Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The site was user friendly. I expedited my order, and it arrived in a timely fashion.
Was very easy to customize and personalize greeting card.
Invitations were perfect! No issues! Quick shipping and notifications!
I thought Zazzle would center the photo on my card I ordered. Didn't realize I was supposed to center it. Oh well…sent the invitations out anyway-with an off-set pic
Love being able to add a personal touch to things.
Ordered wine labels for a ladies trip. They arrived in a timely fashion. Wish the postage wasn't so high for such a lightweight item- doubled the price of the item.
Beautiful! Great quality. We love it so much!
Thank you!
Great service, delivery, and product! The invitations are so cute and so many to choose from!
Invitations are as pictured (my 5 year old loves them) and they were printed and delivered quickly! Great experience.
Love postcards? Amazing array of all types of postcards.
The invitations look great! Fast delivery as well!
Cards received as they were shown on the site. I received them wonderfully packaged, quickly.
This was so easy and we have a beautiful invitation.
The invitations came in perfect condition. The poster, however, was just placed in a box with no protective cover so it arrived slightly damaged.
The invites came quicker than I had anticipated and they looked amazing. Super happy with our experience.
I wanted a card for a ten year old girl. I went online a d saw this one. She's a gymnast. I ordered it and it came in time as irimosrd.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.