Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Exactly what was expected and arrived in a timely manner.
I was able to easly customize my "Save the Date" for the Bachelorette to the Actual Bachelorette Invitations as well as to the Bridal Shower invitations for an entire suite. Nice paper, nice printing and they arrived faster than expected. I do wish zazzle offered envelope liners, they are such a nice touch to customize an invitation. Maybe in the future?
Beautiful invites! Fast shipping as well! I love the design!
Received as ordered sooner than anticipated. Thanks.
Great experience, fast delivery and quality cards!
Recently used Zazzle to order bridal shower invites and a sign. I love that you can customize stuff. There is always a coupon and the prices are great.
This was for my sister's wedding invites. She loves them.
The product we received was exactly what we wanted, colors were perfect and we are very happy with our purchase
The poster is adorable and was exactly as it appears on the website however, the shipping was extremely expensive for an 11x14 poster. $15.00+ change. The poster cost $9.00. This certainly would make me reconsider ordering from Zazzle again.
My card is beautiful! I just wish I had removed the logo on the back. Thought I had marked that space, but I guess I didn't!
Purchased this design for daughters bridal shower. Went a little crazy because everything is so much fun and creative! Artist was very helpful creating a recipe card, too!
The invitation I ordered is beautiful. Exactly what I hoped for. Nice, heavy envelopes and paper. The online design tool for layout was fantastic
Got my order way faster than expected and I love them
My wedding invitations turned out great. The quality of them is wonderful. The only thing I would recommend is having someone that proof's your designs. I had changed the numbers to 25 instead of 23 and it left the RD behind it. So my invitations say the 25RD of June. My mistake and thankfully it wasn't my primary invitation.
They're exactly what I wanted and beautiful! She did such a good job with this design.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.