Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Usint Zazzle was so easy and efficient for a quick turn around party invite. The design was personal and very cute!
Wide selection, easy to navigate site, economical and great quality
Swift experience and the invites look great! Easy to customize as well
Good quality, clean graphics and fast delivery. Thank you
I loved the ease of the website and designing exactly what I needed/wanted. Customer service was professional and prompt and the shipping was fast! I will be using Zazzle for many of my future purchases.
The invitations were exactly what I was hoping they would be! They were beautiful and arrived on time. I am very please!
The invitations looked beautiful! The quality was great and I received the invitations extremely fast. I am very pleased with my order and will be ordering again.
Love these invitations. Very cute and good quality. They arrived faster than I expected too.
Easy, fast, as advertised! No problems during the ordering or delivery.
Invitations for my two seniors came out beautiful, exactly as ordered. Shipping was extremely fast! Read some not so great reviews so was nervous ordering, but they had the best selection for two graduates on one card. Paper was thick and not at all see through. Colors and pictures were perfect! Would order again! Glad I went with this company!
Like I said in the subject it's too soon to review.
It was easy to create and order the invitations and they came sooner than expected
I was looking for cards to give the cast I'm directing in a show that takes place in Palm Springs. Your cards fit the bill, were reasonably priced, and came sooner than expected.
Very pleased with order, great quality and fast shipping
Easy to order. Had to orders with ability to pay for fast shipping.
I ordered three different Get Well cards. I received three cards, but one was a duplicate, and the third was not in the package. The result is close enough for me, since I like the duplicate and can use it, so I choose not to complain. I have enough on my plate already.
Good. Easy to customize. And I am very satisfied with the finished product!
Loved how they turned out! High quality and fast shipment
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.