Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The experience was transparent, easy to work through and place the order.
Zazzle is easy to work with and create a card with your own verse and even scripture. Love chosing the background color. Also there is such a wide variety of cards to choose from. Love It! The only reason I gave them 4 stars instead of 5 stars is because shipping costs are pretty steep.
Easy to order products good quality and god material being used
The poster I ordered turned out GREAT! I would highly recommend this product if you are looking for something nice to have for your child's graduation to show family and friends down through the years.
The card came 2 days after I ordered it and it looked exactly how it did online.
Quick, Easy, and had the best options. Found exactly what I was looking for and my purchase arrived in such great quality. Invitations for my Son's 2nd birthday that we will save for memories.
The ordered invitations arrived quickly and were accurate.
Easy to set-up my invites and they got here sooner then I expected. They are perfect and thank you!
Received order five days before expected delivery date.
Great quality cards, fast delivery, very satisfied
The website site is a bit hard to customize and pricier them the competitors but the invites i orders are beautiful
So much variety to choose from. The ones who picked are adorable!
Difficult to customize on a phone, but shipped much faster than expected.
The invites were perfect and arrived a week earlier than expected. Wonderful service!
The customized invites looked very professional and just like the online image. The delivery came a couple days earlier than predicted, which was appreciated.
The process of designing and ordering our invitations was so easy. The quality of the invitations is really good as well. THANK YOU.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.