Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Delivered on time. I was able to find cards I could not find elsewhere.
Wish more coupon codes available- literally day after ordered a 25% off coupon showed up
Received the invitations in a timely manner. They are terrific!
We received our beautiful seating chart just in time! It was exactly as pictured, perhaps brighter and more beautiful! We rush ordered this custom design and had it within 48 hours of our wedding — a huge save when our initial seating chart plan fell through. Huge thank you to all involved in making this happen on an insane timeline :)
My card game out nicely, the quality was a little better than I expected and kept most of the colors very true to their original color. Only one small area had some blur, but it was almost unnoticeable.
Easy design and quick delivery. A very positive experience.
I liked the design it had already.
I loved that I only had to change it to my information
I really liked the color combination
Got this for my daughter who's a dog mom. I hope she loves it as much as I do.
The invites were as expected! Design was very cute and great quality! Very happy with the fast delivery. Will be ordering from here again. I do wish they had an option to pre address the envelopes by uploading an excel sheet.
The print is of great quality and I love the design, I can't wait to hang it up!
I have used Zazzle on several different occasions and their work is always top notch. I would highly recommend!
I was having a hard time finding baseball themed 25th Wedding Anniversary save the dates announcements. Zazzle allowed me to change wording and announcements turned out perfect. Thank you!
Honestly, the best $25 I have ever spent. I am very happy with my purchase.
Very easy to design and order, and a large variety to choose!
Easy to navigate website and the product arrived just as expected
Our son's invites turned out amazing! I'm so excited to send them out this week!
The graduation cards look great. Thank you very much.
Would order again. Colors came out nicely and it was customized as requested
Everything turned out great and the price was so reasonable. Delivery was fast as well.
Ordered two sets of wine labels. They turned out great!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.