business logo of Zazzle

ZazzleReviews 11,609

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Idaho
1 review
0 helpful votes
Follow danielle Z.
Unfollow danielle Z.
Send Message
Share Review
Report Review

Quick delivery
May 4, 2022

Great quality and speed! I love how the invites turned out.

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
Follow melinda D.
Unfollow melinda D.
Send Message
Share Review
Report Review

Grad party invites
May 4, 2022

They look great except they all have a scratch on the backside of them, which is a little disappointing. But I'll still use them and the front of them is great.

Date of experience: May 4, 2022
North Carolina
1 review
0 helpful votes
Follow marie X.
Unfollow marie X.
Send Message
Share Review
Report Review

Rehearsal invite
May 4, 2022

Very pleased with product. My only concern was mailman shoved in mailbox. Two hands to extract! Luckily ok.

Date of experience: May 4, 2022
Illinois
1 review
0 helpful votes
Follow adam L.
Unfollow adam L.
Send Message
Share Review
Report Review

Excellent, other than the photo no has a crease in it

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
Follow jessica C.
Unfollow jessica C.
Send Message
Share Review
Report Review

My order got here before the estimated date and it was easy for me to edit the card

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
Follow derik X.
Unfollow derik X.
Send Message
Share Review
Report Review

Fast and easy
May 4, 2022

Everything was produced and shipped very quick. It was accurate and was very pleased with the ordering

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
Follow robert J.
Unfollow robert J.
Send Message
Share Review
Report Review

Will shop again awesome cards! Getting lots of compliments

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
Follow frances Z.
Unfollow frances Z.
Send Message
Share Review
Report Review

Poster
May 4, 2022

Very good but thought it would come mounted. Had to go get a frame.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
Follow lisa E.
Unfollow lisa E.
Send Message
Share Review
Report Review

My order is perfect!
May 4, 2022

I am very pleased with my order. It arrived on time and is of great quality! Thank you!

Date of experience: May 4, 2022
California
1 review
0 helpful votes
Follow luz I.
Unfollow luz I.
Send Message
Share Review
Report Review

Baby shower invitations
May 4, 2022

The cutest invitations ever! Happy with my purchase. Good quality and received my order fast!

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
Follow lisa D.
Unfollow lisa D.
Send Message
Share Review
Report Review

Great product
May 4, 2022

Nice quality and received faster than expected. Price was reasonable.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
Follow helen D.
Unfollow helen D.
Send Message
Share Review
Report Review

Beautiful prints
May 4, 2022

Love the invitations! Will be ordering more soon...

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
Follow aaron V.
Unfollow aaron V.
Send Message
Share Review
Report Review

Quick and easy
May 4, 2022

Able to find what I needed quickly. Tailor to my needs. Speedy delivery too.

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
Follow lavan R.
Unfollow lavan R.
Send Message
Share Review
Report Review

Excellent service.
May 4, 2022

Excellent Zazzle...
Enjoy this site.
Use often being a card person.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
Follow kim N.
Unfollow kim N.
Send Message
Share Review
Report Review

Invites are amazing!
May 4, 2022

I made a last minute decision to get invites made for my son's graduation dinner. I was able to quickly get them ordered and delivered. They turned out great! The only negative thing was the cost of shipping.

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
Follow ha Q.
Unfollow ha Q.
Send Message
Share Review
Report Review

2nd birthday
May 4, 2022

Great quality and delivered timely. Ove how cute they were

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
Follow adriana O.
Unfollow adriana O.
Send Message
Share Review
Report Review

Birthday invitations!
May 4, 2022

So pretty, exactly as expected and arrived quick! Very satisfied with my order.

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
Follow isabel T.
Unfollow isabel T.
Send Message
Share Review
Report Review

The cards are beautiful but I'm disappointed that the person who delivered out them on the floor bY my door and it was raining and then add got wet. Why wouldn't this delivery person place them in the mailbox or put them by the door under the part that has roof?

Date of experience: May 4, 2022
Indiana
1 review
0 helpful votes
Follow martel A.
Unfollow martel A.
Send Message
Share Review
Report Review

Received as ordered!
May 4, 2022

This was the second time I used Zazzle for new staff badges and they arrived in a timely fashion as ordered. Great service once again.

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
Follow victoria M.
Unfollow victoria M.
Send Message
Share Review
Report Review

Doula badge
May 4, 2022

Amazing experience. Quick fast delivery. The product was exactly what I expected and needed it to be!

Date of experience: May 4, 2022