Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Great quality and speed! I love how the invites turned out.
They look great except they all have a scratch on the backside of them, which is a little disappointing. But I'll still use them and the front of them is great.
Very pleased with product. My only concern was mailman shoved in mailbox. Two hands to extract! Luckily ok.
Excellent, other than the photo no has a crease in it
My order got here before the estimated date and it was easy for me to edit the card
Everything was produced and shipped very quick. It was accurate and was very pleased with the ordering
Will shop again awesome cards! Getting lots of compliments
Very good but thought it would come mounted. Had to go get a frame.
I am very pleased with my order. It arrived on time and is of great quality! Thank you!
The cutest invitations ever! Happy with my purchase. Good quality and received my order fast!
Nice quality and received faster than expected. Price was reasonable.
Love the invitations! Will be ordering more soon...
Able to find what I needed quickly. Tailor to my needs. Speedy delivery too.
Excellent Zazzle...
Enjoy this site.
Use often being a card person.
I made a last minute decision to get invites made for my son's graduation dinner. I was able to quickly get them ordered and delivered. They turned out great! The only negative thing was the cost of shipping.
Great quality and delivered timely. Ove how cute they were
So pretty, exactly as expected and arrived quick! Very satisfied with my order.
The cards are beautiful but I'm disappointed that the person who delivered out them on the floor bY my door and it was raining and then add got wet. Why wouldn't this delivery person place them in the mailbox or put them by the door under the part that has roof?
This was the second time I used Zazzle for new staff badges and they arrived in a timely fashion as ordered. Great service once again.
Amazing experience. Quick fast delivery. The product was exactly what I expected and needed it to be!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.