Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I love the way the invitation turned out. I will be using you all again.
Highly recommend this company!
Received item PROMPTLY- within a few days! 5 Stars!
When reached out about exchange- received PROMPT reply & resolution! 5 Stars again!
ORDERING my next poster now!
The cards are a heavy stock, well made, and exactly what I needed.
The invitations were beautiful and shipped within days
Quick service quality product that looks like the picture
Very beautiful, just what I wanted, fast service! Thank you
It was perfect! For child's birthday and everything came out wonderful!
Very good
Very pleased with the finished product. They look extremely professional and stylish. My daughter is so happy to have these as her graduation party invitations.
There were plenty of personalization options that were easy to navigate. The prints delivered earlier than expected which is always great.
Exceeded my expectations. Beautiful and elegant top quality. Super fast service!
The invitations themselves were perfect. I had an issue with delivery. I had pay extra for the invitation to be delivered by a certain date and did not receive them in time it took 4 more days to get it which was the original delivery date without paying extra.
Thanks for everything! Liked the product and the shipping arrived as planned.
The invitations are beautiful and I cannot wait to send them out. Thank you so much!
My son's graduation announcement looks great! Thanks so much.
Invites look great and they arrived fast and on time!
Fast delivery, perfect design and printing. Reasonable price as well.
The experience was easy. I designed the card with what I wanted to say.
The cards were rubber banded together and it left the cards dented where the band was. I paid $53 for dented sometimes torn cards!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.