Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Good quality and bright colors. Ordering was easy and delivery was expedient!
Great customer experience love the invitations. Thank you. Will use again in the future
These owl baby girl wine labels were perfect for my baby shower, thanks for these!
These birthday invitations are very nice and will be a great addition to my grandsons party theme!
BEAUTIFUL INVITATIONS. DELIVERY WAS QUICK. A BIT COSTLY FOR 2 DAY DELIVERY BUT THEY ARRIVED AS PROMISED.
The baby invitations were stunning. I received them in just a few days after I ordered them!
I was very pleased with the selection of designs, how easy the website was to use, and the quality of the final product. We received lots of compliments and were so proud to send out our wedding invitations to family and friends. The price was quite affordable as well (with coupon codes). We even needed to order more invites last minute and they made the process so easy with saved designs ready to print and ship. I would recommend Zazzle to anyone.
My experience was ok! Shipping was very fast I& the quality of the item was magnificent! My only complaint was it was not the actual size of a wine bottle label. So I was a bit disappointed.
It was easy to customize the invitations. Arrived ahead of schedule!
I ordered a stein for my plastic surgeon! Just arrived today and you think you would take more care to make sure it doesn't break in transit. So here is my stein I ordered and the handle is broken! Call customer service and the "mailbox is full" I really hope someone makes this right... can't get a hold of anyone can't chat. If only zero stars were an option... will never order from this place again.
The invitations I ordered for my little sisters first communion are lovely! So far everyone of our guests keep complementing on how beautiful the invitations are and my sister absolutely loved them. Will definitely recommend and order in the near future!
Fast and easy! Thank you so much. Everyone loves the invites!
Appreciate the beautiful work. Can't wait to send these.
I am satisfied with my order, and I received it in a timely manner.
Super easy and quick to use order process. Great choices. Fast delivery.
My son has a big Leonardo da Vinci project. I looked everywhere for a small picture of the painting of The Last Supper. All the other sites had way to big of a picture. By a miracle I came across this site where I could custom size it to the size I wanted. The picture came quick in the mail and it looks perfect. Zazzle saved my son's project.
I ordered a birthday and graduation card with my granddaughter's name on them. Very impressive. I will be keeping this website for future use.
Excellent product, quality and service! Received exactly what we wanted and how it looked online. Couldn't be happier!
The birthday invitations turned out even better than I imagined. I can't wait for our family and friends to receive them.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Teresa,
We are sorry to see of the issues that occurred with your stein, this isn't the experience we strive for! We can be reached at social@zazzle.com where we would love to make this right!
Thank you,
Ryan