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ZazzleReviews 11,609

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
South Carolina
1 review
0 helpful votes
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Love the invitations
May 5, 2022

Good quality and bright colors. Ordering was easy and delivery was expedient!

Date of experience: May 5, 2022
Georgia
1 review
0 helpful votes
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Shower invitations
May 5, 2022

Great customer experience love the invitations. Thank you. Will use again in the future

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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Cute wine labels
May 4, 2022

These owl baby girl wine labels were perfect for my baby shower, thanks for these!

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Birthday invitations
May 4, 2022

These birthday invitations are very nice and will be a great addition to my grandsons party theme!

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
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Bridal shower invitations
May 4, 2022

BEAUTIFUL INVITATIONS. DELIVERY WAS QUICK. A BIT COSTLY FOR 2 DAY DELIVERY BUT THEY ARRIVED AS PROMISED.

Date of experience: May 4, 2022
Alabama
2 reviews
0 helpful votes
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Baby shower invitations
May 4, 2022

The baby invitations were stunning. I received them in just a few days after I ordered them!

Date of experience: May 4, 2022
Washington
2 reviews
1 helpful vote
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I was very pleased with the selection of designs, how easy the website was to use, and the quality of the final product. We received lots of compliments and were so proud to send out our wedding invitations to family and friends. The price was quite affordable as well (with coupon codes). We even needed to order more invites last minute and they made the process so easy with saved designs ready to print and ship. I would recommend Zazzle to anyone.

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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My experience was ok! Shipping was very fast I& the quality of the item was magnificent! My only complaint was it was not the actual size of a wine bottle label. So I was a bit disappointed.

Date of experience: May 4, 2022
North Carolina
1 review
0 helpful votes
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Fiesta birthday invitations
May 4, 2022

It was easy to customize the invitations. Arrived ahead of schedule!

Date of experience: May 4, 2022
Utah
1 review
1 helpful vote
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Gift was broken when it arrived.
June 3, 2022

I ordered a stein for my plastic surgeon! Just arrived today and you think you would take more care to make sure it doesn't break in transit. So here is my stein I ordered and the handle is broken! Call customer service and the "mailbox is full" I really hope someone makes this right... can't get a hold of anyone can't chat. If only zero stars were an option... will never order from this place again.

Date of experience: May 4, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Teresa,
We are sorry to see of the issues that occurred with your stein, this isn't the experience we strive for! We can be reached at social@zazzle.com where we would love to make this right!
Thank you,
Ryan

New York
1 review
0 helpful votes
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Great job
May 4, 2022

Exactly what I designed. Shipped quickly. Very pleased!

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Very pleased customer!
May 4, 2022

The invitations I ordered for my little sisters first communion are lovely! So far everyone of our guests keep complementing on how beautiful the invitations are and my sister absolutely loved them. Will definitely recommend and order in the near future!

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
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So excited
May 4, 2022

Fast and easy! Thank you so much. Everyone loves the invites!

Date of experience: May 4, 2022
West Virginia
1 review
0 helpful votes
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Thanks so much!
May 4, 2022

Appreciate the beautiful work. Can't wait to send these.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Professional and on time.
May 4, 2022

I am satisfied with my order, and I received it in a timely manner.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Graduation invitations
May 4, 2022

Super easy and quick to use order process. Great choices. Fast delivery.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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The Last Supper picture
May 4, 2022

My son has a big Leonardo da Vinci project. I looked everywhere for a small picture of the painting of The Last Supper. All the other sites had way to big of a picture. By a miracle I came across this site where I could custom size it to the size I wanted. The picture came quick in the mail and it looks perfect. Zazzle saved my son's project.

Date of experience: May 4, 2022
Wisconsin
1 review
0 helpful votes
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Awesome cards ever!
May 4, 2022

I ordered a birthday and graduation card with my granddaughter's name on them. Very impressive. I will be keeping this website for future use.

Date of experience: May 4, 2022
Arizona
1 review
0 helpful votes
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Excellent product, quality and service! Received exactly what we wanted and how it looked online. Couldn't be happier!

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Super Happy!
May 4, 2022

The birthday invitations turned out even better than I imagined. I can't wait for our family and friends to receive them.

Date of experience: May 4, 2022