I loved buying for Zaful, site with great usability and plenty of products! Fast delivery, quality and cheap products!
Customer service was fast and reassuring. Shipping was quick and products received were as mentioned. Happy with overall services.
Great product very nice quality. Fits good, I love it. I'm from Greece and I also love free shipping.
The bikini is cute. I am between sizes so I generally buy size medium and take the straps in on the tops of them. I have one in every color!
Trustworthy, products is just like as seen in picture, good quality and good shipping. Has everything and affordable price
The bikinis are really nice and suits really well. It is what you are expecting. I recommend for sure.
HELLO, I ORDERED A DRESS ORDER. I PAYED EXPRESS SHIPPING (10 DOLLARS) AND NOW, CUSTUMER SERVICE IS TELLING ME THAT MY ITEM WAS UNAVAILABLE SO THAT IT WONT BE SHIPPED UNTILL THE 26TH POSSIBLY LATER, 10 DAYS LATER AFTER I BOUGHT THE ITEM. I FEEL LIKE THIS IS SO UN PROFESSIONAL FROM YOUR PART. IF THE ITEM WASNT IN STOCK I SHOULD HAVE BEEN NOTIFIED BEFORE I BOUGHT IT AND PAYED THE EXPRESS SHIPPING. I NEED THAT DRESS FOR THE 30TH SINCE IT IS FOR AN IMPORTANT EVENT. I AM A BRAIDSMAID AT A WEDDING AND THIS IS THE DRESS THE BRIDE CHOSE. I HOPE YOU UNDERSTAND THAT I CANNOT WAIT UNTILL THE 30TH.
IN WAIT FOR YOUR RESPONSE.
Dear REGINA,
Let me start by apologizing personally for your experience.
Please understand after we receive your order, normally it will take us some time to prepare the items.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Thank you very much for your understanding.
Best Regards
Zaful Customer Service
The best online store I have ordered from, I am absolutely happy with the products. Arrived on time, all good. I really recommend!
Zaful has very good quality clothes. I bought summer and winter for me and my friends. And we all love it.
Very recommended
Dear Carol,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Never buy from the company! Terrible products and the worst customer service! Save your time and money and shop at other online sites.
Dear Paige,
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We have messaged you regarding your issue and refunded you. Please kindly login to your account and reply to us there.
Best regards,
Zaful Customer Support
The products on the website look gorgeous. Thanks to the sales, you can often purchase what you want for a very good price.
Dear Edit,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Honestly i just love this website so much because it offers remade expensive brands into affordable pieces of clothing. I love it <3
I ordered a jumper from Zaful, I was quite satisfied with it. The material is good and comfortable. And delivery was very fast.
Dear Anna,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
I am very happy with shopping in the zaful.
The good is high quality and consistent with the description.
I've never had problems. I would recommend.
I have gotten two items off of the website and i love it. The products are so cute and comfy! I would advise everyone to buy
THIS WEBSITE IS A JOKE. THEY TAKE YOUR MONEY FOR THE PRODUCT AND EXPEDITED SHIPPING AND YOU NEVER GET YOUR ORDER! THE TRACKING OF THE PACKAGES IS ALL FAKE
Dear Angie,
Thank you for recent comments.
Some of the items were back-ordered which have delayed the delivery and the precise shipping time can also be affected by many uncontrolled factors.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Zaful account and answer to us?
We regret that the issue has occurred.
Best Regards
Zaful Customer Service
They did a great job and it came quickly. I ordered two swimsuits and they both fit really cute and came in time for my vacation.
Dear KAYLYNN,
Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.
Many thanks,
Zaful Customer Support
Zaful has great items that are trendy and arrive in good condition. Zaful makes shopping easier and enjoyable.
The swim suit looked just like the pictures, and fits great. I do suggest stretching the bottoms though.
I am so happy I ordered from Zaful, the prices are excellent and the shipping and quality is never less then amazing!
Overview
ZAFUL has a rating of 3.4 stars from 5,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 5th among Discount Clothing sites.
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- Coventry, WMID, United Kingdom
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sofia,
Thank you for your nice review.
We appreciate your feedback and try our best to offer the best service possible.
Thank you.
Zaful Customer Support