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Yoybuy.com

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RU
1 review
0 helpful votes
Follow Andrey N.
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Hello everyone! I am immensely satisfied with everything, everything has come safe and sound. I want to express my deep gratitude to the site Yoybuy.com.

I wish you prosperity.

Date of experience: April 20, 2020
Peru
1 review
0 helpful votes
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Very reliable warehouse
February 22, 2021

I always buy my electronic parts with yoybuy and they do the whole purchase process quickly. They offer assistance all the time. I am very satisfied with its service.

Date of experience: February 20, 2021
Netherlands
1 review
16 helpful votes
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Overall the website is fine once you get to know how it works
Some times there are problems eith parcels missing or returning to sender that can happen but most parcels i get in time and very fast with in 15 days of even within 2-5 days what makes this website so good is that the shipping is fast if you need a dress within 2 weeks for a small price this is the site!
I hope that they will improve the 30-35 shipping with beter tracking one
I orderd 5 kilo gram parcel and stil no sign of the parcel makes me very worried and for the online chat i hope the site emproves to a better overall grapic design that is more of the age 2020 and better service sometimes get mad reply or they did not read my message that well wich makes it harder to communicate

Date of experience: March 30, 2020
South Carolina
1 review
0 helpful votes
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Taobao
August 4, 2020

I use this shopping service every time I do a taobao order. It makes things so simple. It is inexpensive and the customer service is great, they always reach back to me. Thanks!

Date of experience: August 4, 2020
Netherlands
1 review
0 helpful votes
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YOYBUY is the fastest
August 16, 2017

Ordered a few things already on there site. Each time they have did a awesome job.
They are fast in their order to taobao and also the shipping from their repository is fast.

Date of experience: August 16, 2017
California
1 review
0 helpful votes
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Great
November 21, 2019

There really good at customer service and shipping fee is cheaper then other agents I have used. Have multiple shipping options and they ship packages out right away

Date of experience: November 20, 2019
Hungary
1 review
0 helpful votes
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Fast, convenient shopping!
September 30, 2019

Yoybuy user name eri1982, Fast, convenient shopping! I have repeatedly ordered almost always I was satisfied with delivery is also fast enough just a little expensive

Date of experience: September 30, 2019
Brazil
1 review
1 helpful vote
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My favorite agent
August 16, 2017

I have been using taobao for 3 years now for buying clothes and wigs and I find their service to be really good, prompt communication and the shopping cart feature is a huge add-on to me

Date of experience: August 16, 2017
Poland
1 review
1 helpful vote
Follow Milo P.
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Yoybuy is just leading parcel forwarder that exist on the market. They package are always on time (average time of delivery is 2 weeks) and always willing to help.

I highly recommend!

Date of experience: April 13, 2017
Italy
1 review
0 helpful votes
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Excellent Service
September 2, 2020

The shipping method is fast, the packaging is very strong so the goods can't be damaged. With this service you can buy everything you want from China.

Date of experience: September 1, 2020
Denmark
1 review
11 helpful votes
Follow Koza N.
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I do own physical store with phone goods. I have tested a lot of order and delivery services to EUROPE, but YOYBUY.COM is the best quality service for ME. I do love they photo quality. Also they provide A LOT of delivery services to EUROPE.

Date of experience: August 18, 2020
China
2 reviews
4 helpful votes
Follow Alice W.
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I used YOYBUY almost 3 years, although sometimes my parcels shipping time is longer than usual because of some special items.

I am planning to be their drop shipper...

Date of experience: June 19, 2014
RU
1 review
0 helpful votes
Follow Nik N.
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Very happy with the order, thank you very much yoybuy. Very satisfied with the order thank you I will order again. Everything suits the size fit.

Date of experience: June 23, 2021
France
2 reviews
0 helpful votes
Follow Mahdi A.
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Excellent services and agents, just YoYbuY forwarding website from China is excellent... Very low cheap services fee and all days online chat agents and very fast shipping and replying, Thank you YoYbuY and thank you Sara agent...

Date of experience: November 12, 2019
Netherlands
1 review
5 helpful votes
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Thieves.
November 28, 2017

I havent even received my order yet and have so many problems with this website/customer service. I ordered two very cheap things. One of those things was suddenly out of stock. They then asked me for 18 dollars worth of shipping and handling. I mailed them it was too much, asked if I could get a refund. It wasnt possible. They told me to just buy more so it would be worth the effort. So I surfed the Chinese webshops for some other cheap things. One amongst those things was an umbrella, which after many weeks they told me was too big to go through customs and pay us more for air shipping. I went back and forward with them about how its not my fault the umbrella is too big and that its decent customer service to just take that shipping money out of the money I ALREADY PAID THEM. It still wasnt possible and suddenly the reason for asking more money was the weight. Absolute LIARS. Their story changes every time I ask about my goods and they have never heard about good customer service. When my goods arrive I will NEVER buy from this site again.

Date of experience: November 28, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear customer,
Firstly sorry for any trouble that caused to you, you can reflect problem to us at service@yoybuy.com or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a. M-6:00 p. M Beijing time. Also, you can leave your username, we'll check for you!
Best regards!
YOYBUY

Brazil
1 review
0 helpful votes
Follow ABRAAO C.
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Provide excellent service!
September 29, 2020

I really enjoyed working with them, I advise! Great service! Speed and honesty!
I recommend anyone who wants to buy products on Taobao and want an excellent broker, I recommend using this site!

Date of experience: September 27, 2020
North Carolina
1 review
7 helpful votes
Follow Igor H.
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The service i have received from this site is ridiculous. We have order Samsung Washing machine PC board, after making the payment we have forced to wait up to 14 days for the item arrive to YouBuy Warehouse, as for very strange reason the seller was unable to send the item.

After another 40 days of waiting we finally have received the parcel. Guess what we have found there, yes Samsung Washing machine PC board, used, with broken parts, dusty, smelly board. After investigating the board we can see that the board has been taking from the old broken washing machine and we clearly can see that there is a sign of repairing as there was a different half way silicone filling through the top of the board.

The item was advertised as brand new, but we have received used with burn smell, broken with dust covering the board.

This is unbelievable. We have contacted the company to get some explanation and have send them multiply emails regarding that matter.

There is no customer support to deal with your issue. We will dispute this case with our bank.

Would I recommend this company, "ABSOLUTELY NOT", stay away. If you ever want to buy anything from China please use trusted sites, like AliExpress.

Stay away from YoyBuy.com

Date of experience: November 27, 2017
YOY B. Yoybuy.com Rep
over a year old

Dear customer,
Sorry for any trouble that caused to you, there may be some misunderstanding between us, you can contact us at service@yoybuy.com or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a. M-6:00 p. M Beijing time.
Best regards!
YOYBUY

GB
1 review
0 helpful votes
Follow MRARD M.
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This is the number one website as a taobao agent. It has great customer service which respond in less than 24 hours. They ask for very little money and do you a great job. THANK YOU YOYBUY.

Date of experience: July 25, 2016
Japan
1 review
0 helpful votes
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Wonderful
April 20, 2016

Recently used their forwarding service which is very economical. Shipping was fast even 90 days storage is free in their warehouse. 100% sure i'm gonna use their service again

Date of experience: April 20, 2016
Belarus
1 review
0 helpful votes
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OK!
October 26, 2019

An excellent company I have been working with them from the very beginning well done! In the future I will work with them, they always work expeditiously; packages are sent on time.

Date of experience: October 24, 2019

Overview

Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 14th among Discount Shopping sites.

service
68
value
67
shipping
69
returns
57
quality
66
+118