Maria v.

I havent even received my order yet and have so many problems with this website/customer service. I ordered two very cheap things. One of those things was suddenly out of stock. They then asked me for 18 dollars worth of shipping and handling. I mailed them it was too much, asked if I could get a refund. It wasnt possible. They told me to just buy more so it would be worth the effort. So I surfed the Chinese webshops for some other cheap things. One amongst those things was an umbrella, which after many weeks they told me was too big to go through customs and pay us more for air shipping. I went back and forward with them about how its not my fault the umbrella is too big and that its decent customer service to just take that shipping money out of the money I ALREADY PAID THEM. It still wasnt possible and suddenly the reason for asking more money was the weight. Absolute LIARS. Their story changes every time I ask about my goods and they have never heard about good customer service. When my goods arrive I will NEVER buy from this site again.