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The service i have received from this site is ridiculous. We have order Samsung Washing machine PC board, after making the payment we have forced to wait up to 14 days for the item arrive to YouBuy Warehouse, as for very strange reason the seller was unable to send the item.
After another 40 days of waiting we finally have received the parcel. Guess what we have found there, yes Samsung Washing machine PC board, used, with broken parts, dusty, smelly board. After investigating the board we can see that the board has been taking from the old broken washing machine and we clearly can see that there is a sign of repairing as there was a different half way silicone filling through the top of the board.
The item was advertised as brand new, but we have received used with burn smell, broken with dust covering the board.
This is unbelievable. We have contacted the company to get some explanation and have send them multiply emails regarding that matter.
There is no customer support to deal with your issue. We will dispute this case with our bank.
Would I recommend this company, "ABSOLUTELY NOT", stay away. If you ever want to buy anything from China please use trusted sites, like AliExpress.
Stay away from YoyBuy.com
Igor H.'s review of Yoybuy.com earned 7 Very Helpful votes
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I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed...
Since the pandemic, they dont have many of their shipping options anymore. Not really their fault...
Dear customer,
Sorry for any trouble that caused to you, there may be some misunderstanding between us, you can contact us at service@yoybuy.com or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a. M-6:00 p. M Beijing time.
Best regards!
YOYBUY