At the beginning, they were 5 stars. They were responsible for orders that were bad. That doesn't happen now.
I received an order for 5 sneakers, which were not the same as the advertisement, and they offered me 1 dollar to compensate. Are you kidding correct?
Now they say they are going to talk to the seller, but on their website it says "If you received a damaged parcel, found a discrepancy in the weight of the parcels, or received goods with disappearance size, color, pattern, quality, complications, or discover the loss of property, etc. - You can apply for compensation ".
Compensation that they don't want to give me.
Second problem, a few months ago, I asked to separate an order in 3. I didn't pay anything. Now, I ordered the same, and had to pay another 100 dollars. Since orders are paid by weight, how do I pay x on a 9 kg order and then pay 3x for 3 kg orders. IT IS THE SAME WEIGHT IN TOTAL
They stole so much money.
Now, I have a forgotten order in Lithuania. Their answer? The order is in your country, you can pick it up. Problem? I live in Portugal.
CONCLUSION: The more money you spend on the yoybuy site, the less value they give you as a buyer.
(I have more than 12,000 points accumulated on this site)
I have used the Yoybuy service several times and they always provide a very good service. The charges are clear and they ship the products promptly. I'll continue using it!
It is my first time shopping on this platform and the service is very good, the product arrived in good condition and what is described that I received thanks yoybuy
I have buy
I have been using for 6 years. Normally it's me.
Sometimes there are problems
Sometimes problems solve quickly and fairly. Sometimes they drag out time
I have tried to work with many companies.
But now I only work with Yoybuy.
Because Yoybuy provides the best service.
Absolutely 100% reliable and fast service.
I would recommend it to everyone.
I have worked with this company for 5 years. I have to say that prices r very, very high, in 2-2,5 times if to compare with AVARAGE prices, not low prices.
But sirvice was good about first 3 years
After that probably people (workers) changed and survise became not good (about last 2 years). They send parcels very slow, sometimes 2 weeks passes between giving me track number and viewewing this track on ttps :// www.17track. Net. Every time YoYbuy says that post is very slow, but this is not truth! They you bring a parcel to post office, they scan it and this moment you can see this track in sistem. Low speed is just a low speed of yoybuy workers only!
Last case was they lost my parcel (with insurance) and they gave me back money FOR DELIVERY (about 5 dollars) not for I had in this parcel. Can you imagine this?
So I will never advice this company to anybody even if they promise 10 dollars for good rewew.
The best store to buy in China, and congratulate them for incorporating epacket.
Has been the most successful decision when buying online, quick attention, and the new changes have been excellent
The first time I used this service to order goods with taobao. The staff of the service advised how to place an order, always answered all questions. The first purchase is satisfied.
I work with them since 3 years, they are reliable. They are correct and available thanks to them I have a reduction by DHL and the more you use their service the more you have advantages.
For the first time I ordered a lot of things for sale and sports, clothing and inventory, pleased with the fast delivery and excellent quality of the product
Wonderful company use for several years to buy products on Taobao. It never let me down. It is a serious and wonderful company, which provides a chance to buy on Taobao.
I have bought several times using the taobao service and I haven`t have any problem. The prices are reasonable and the customer service is excellent. I'll continue using it
Very good support, all on time or even faster! I have already received 7 packages and all 7 successfully and without problems! And most importantly on time!
Excellent in everything! Good prices and good customer service is the best shopping service because they move fast and have excellent customer support.
Very good service at all. Helpfully team. Very quickly shipping. Very quickly response. Very honest at deal with my goods. Many thanks to yoybuy.com team.
I use this taobao agent about four years and everything are very good
And staff are very helpful
Very fast services
It took about two weeks to ship to canada. The package was not damaged, the product was good. Everything is good! I already told my friend to use YOYBUY as well. PERFECT!
GOOD SERVICE, GOOD WORK, CONGRATULATIONS. GOOD SERVICE, GOOD WORK, CONGRATULATIONS the product arrived without problems, good packaging and service, very attentive
Just got my first order from yoybuy.com and quality of the cosplay costume is really good. Shipping was super fast with low price. 100% going to buy again.
I have been buying through taobao for 2 years. All issues are resolved on time. Very nice account manager. Every year they develop and improve their work.
Overview
Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 14th among Discount Shopping sites.
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- Beijing, Beijing Shi, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members