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How would you rate Your Mechanic?
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California
1 review
1 helpful vote
Follow Kyle D.
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Great service!
November 10, 2015

I love the fact that these mechanics come out to your home. I got an oil change and my mechanic was friendly and responsible. My car ran perfectly after and I plan on using them in the future for more repairs I might be needing. I reccomend these mechanics to anyone who needs service as it's really convenient and pretty fairly priced. Customer service is great as well but you can also book online or with the app.

Date of experience: November 10, 2015
Texas
3 reviews
0 helpful votes
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"Peter is the only mechanic I feel comfortable using. In this world of the "fast buck", Peter makes me feel like my car will be fixed at a fair and reasonable price without any tomfoolery so to speak. I work 7 days a week, sometimes12 hours a day at the VA, so my time is very limited when it comes to personal stuff. This company will come to your home (on your day off when you'd rather relax by the pool) or go to your office and service your vehicle. I would and have recommended him to friends and family members alike without hesitation. Thank you Peter and Your Mechanic."

Date of experience: May 1, 2017
California
1 review
3 helpful votes
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Worst company I have ever worked with. They send you 50 emails about your quote. They book your appointment then cancel it for no reason. Their customer service is garbage. They do not read their emails. Their rude call center people won't help you or help you answer mechanics questions.

Date of experience: February 26, 2019
California
2 reviews
2 helpful votes
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Pure Trash
March 1, 2023

Stay far away. Scheduled to find out why truck isn't starting. Chris was mechanic. Canceled cause a family emergency. Reschedule, canceled cause he said it's raining, but the car is covered. Then said he can't come cause his work truck isn't where he can get it? What?!? Rescheduled with different mechanic for today. 30 minutes before appointment he canceled for who know what reason. They charge people who cancel but apparently all they do is cancel. How can any company be so unprofessional? How do they even have a business when they never show to do their job? Time is money and we were canceled on 3 times. Don't we deserve something for being kicked aside? Never will I try to do business with them again. And I will tell everyone NOT to use them!

Date of experience: March 1, 2023
Arizona
1 review
2 helpful votes
Follow Star E.
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Tsk tsk, this company has a horrible business ethic, offers terrible customer service. This company actually disputed my credit card dispute claim after they were contacted when the mechanic installed gasket seal that was left outside of the engine cover. The mechanic did absolutely terrible work, horrible! I had to take it to another shop for repair again! They never contacted me back and had the nerve to reply to my credit card company tho to keep the bogus charges. They should feel ashamed of their business practices. Will be filing at the BBB as well. What a terrible company with horrible business ethic, ripping people off of their hard earned money. SO WRONG

Date of experience: August 16, 2022
Georgia
2 reviews
5 helpful votes
Follow Les F.
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The mechanic, Brian, did a very good job looking over the vehicle and providing his knowledge about trucks in particular. He pointed out 2-3 things I needed to be aware of ifI decided to purchase the truck. I had hoped he would have brought whatever tool is used to connect to the vehicle's computer to get readings on things like sensors, etc. Other than that, he did great.

Date of experience: July 23, 2018
Georgia
1 review
3 helpful votes
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On the website it states that there is a 1 year or 12,000 mile warranty. I filed a claim because the Starter that was replaced on my vehicle has already gone out! The part was replaced a little over a year ago and I haven't driven 12,000 miles! I received a phone call saying that the claim is denied. Trash service. I'll tell everyone not to use this service and will post negative reviews on every platform I can find online.

Date of experience: April 29, 2021
New York
1 review
1 helpful vote
Follow D O.
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Came with wrong parts, never inspected car just rushed through and replaced part I did not need. Then they don't stand by warranty, want to charge for inspection if part, mind you wrong part is not defective. Someone calls and mumbled something on my voicemail. Never again, untrustworthy.

Date of experience: July 5, 2023
Arizona
1 review
3 helpful votes
Follow Temitope B.
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If you love your car, just stay away from these scammers! Trust me.
I'm in Tampa, FL. Your mechanic damaged my intake manifold while supposedly replacing the intake manifold gasket. The mechanic left my car in a worse shape than it was, my brake did not work and they almost got me killed. I submitted a complaint to them and they refused to do anything about it, claiming i voided the warranty by going to fix the problem at another autoshop. Oh excuse me? Was i supposed to go back Yourmechanic to they could succeed in completely destroying my car and finally killing me?! The repairs cost me more than $1000. Don't bother leaving any generic comments on this review, I KNOW you guys don't care about your customers.

Date of experience: January 28, 2020
Utah
1 review
0 helpful votes
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I recently was quoted a price by a dealership to fix the CV joint on my car and when I found YourMechanic who quoted less than half the cost, I was happy to give them a chance. My mechanic, Joseph, came to my home and was professional, knowledgeable, friendly and very helpful. My car has never run so smoothly. And the 12,000 mile/12 month warranty is additional peace of mind. I would highly recommend this service.

Date of experience: May 30, 2017
Arizona
1 review
1 helpful vote
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It's A Fraud!
August 18, 2023

They will start with a high quote and when you don't take it. They keep lowering the quote many times to $200 dollars less. Then when you find a price you like and pay for it. It comes back billed as one of the earlier higher quotes and upon cancelling it, they take out a portion. In other words collecting fraudulent money from seekers.

Date of experience: August 18, 2023
California
1 review
0 helpful votes
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Brake repair
September 6, 2017

I had Chris from Your Mechanic out to repair my front brakes. He did a great job. The dealer quoted me an expensive price which included parts I didn't need. Chris had the job Done quickly for a good price. In addition to being skilled and professional Chris is a very nice person. I highly recommend Your Mechanic. Chris saved me time and money.
Thank you.

Date of experience: September 6, 2017
California
1 review
1 helpful vote
Follow LAWRENCE R.
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Yourmechanic is tops!
March 12, 2018

I needed a prepurchase inspection for a car one thousand miles away. I was blown away by the thoroughness of their standard check list. Then, to top it off, I received a phone call from the mechanic who performed the inspection. He was courteous, patient and very knowledgeable. He amazingly took the time to go over verbally just about every single item on his check list. It must have been about 30 minutes before he finished with all my questions. Bravo, Nicholas, my mechanic from afar.

Date of experience: March 12, 2018
Oregon
1 review
0 helpful votes
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I paid $400 to fix my car with "YOURMECHANIC". They are horrible. They took the money, didn't fix the right thing… now I asked them to come fix the right thing, since I paid $400 for something that didn't need fixing, and they told me they won't make it right. They want me to pay another $150 for them to come back and then pay them more to fix something again. How do they keep doing this to people? Even after talking to them 20 times. Nobody will help me. They won't take my calls either. They took my money and ran away and now my car still doesn't work. After $400 spent for absolutely nothing…

Date of experience: November 3, 2022
Arizona
2 reviews
6 helpful votes
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What a joke! The first mechanic cancelled last minute. The next mechanic installed a part that wasn't part of the agreed upon service nor did he ask for my consent prior to installation. Management doesn't care about customer service. He made it sound like it was my fault. They wanted to send the mechanic out to take the part off. Really? I unwilling paid the "not agreed" upon price. I will not use this service again. They have some serious issues that need to be addressed. I wished I had seen these reviews prior to my own experience. I am beyond disappointed!

Date of experience: July 8, 2019
Switzerland
4 reviews
5 helpful votes
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Used them and I was pleasantly surprised. They were terrific. Only concern was the cost, I felt it should have been a little less for the job. The convenience was the best though, no more dropping the car off and being at the mercy of the shop. Pretty neat concept. I would use them again when needed.

Date of experience: November 7, 2014
New Jersey
1 review
0 helpful votes
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Great Job
July 22, 2016

Godwin did a great job changing the oil in my car. First, he called me and arrived early for the appointment which I really appreciated. Then he answered my questions about the car that were not even related to the oil change. He has a good attitude and you can tell he know what he is doing. I absolutely liked the way he did the job and will certainly use his services again.

Date of experience: July 21, 2016
California
2 reviews
8 helpful votes
Follow DAWN R.
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Save yourself from disappointment, do not consider their service. This is a fraud business. Never ever use this business. Very unreliable and untrustworthy. You will just waste your money on them. Very unprofessional mechanic and customer service. I called them and they told me that the problem was this and that... and when the mechanic went to my house, he told me that it was not the problem and that whoever gave me the quote gave the wrong estimate of what the problem was. I called them again and they do not care at all and never giving you an option to fix the problem they caused. They also blame me for believing their employee who I talked to on the phone. No, this business is a fraud and should be closed down.

Date of experience: July 18, 2019
New York
1 review
0 helpful votes
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You have the audacity to quote me $1,900.00 for a job that I got done for $378.00 parts included. Than to add insult to that ridiculous amount you had no mechanic in the area and expected me to find you a location and pay for that as well. Whoever hires you for anything! Is a complete flake that needs their head worked on instead. And I apologize to whomever you have already scammed but after reading this if you hire these scoundrels, you deserve to be had! In closing, I am a hard working man who takes people at their word and always wish the best for everyone. Hopefully this review will help stop you from victimizing anymore decent people looking for an honest mechanic.

Date of experience: August 20, 2022
Georgia
1 review
1 helpful vote
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Had three appointments, mechanic never came on time, the second appointment was canceled twice by the mechanic which resulted in a three week wait. Wrong diagnosis both times. Those diagnosis made me fix things that were not bad or broken. Spent $2500 on their recommendations and still have the problem. Made a very bad mistake, good concept but very bad execution.
EB
Atlanta

Date of experience: March 31, 2022

Overview

Your Mechanic has a rating of 1.9 stars from 564 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Your Mechanic most frequently mention customer service, next day and credit card. Your Mechanic ranks 351st among Auto Repair sites.

service
193
value
191
shipping
65
returns
94
quality
166