Your Mechanic

This company is a SCAM! I ordered services to replace my front, side and rear motor mounts from them and was supposed to have a mechanic come out tomorrow morning. They quoted me a fixed price that listed each part and the labor incurred. The mechanic called me and made arrangements to be here in the morning. Tonight I received a call from what sounded like a teenager from their corporate office saying that I would now be charged $50 more as their system had ordered the wrong parts. I explained that I had an appointment in the morning and that I would not be paying an additional $50 for their mistake. I asked to speak to a manager and was told that they had gone home for the day. I requested that they call me the next day, and was told that they would be sick tomorrow as well. I have read multiple reviews of this happening to other people. Buyer beware!

Yourmechanic was recommended to me by a friend who purchased an amazon local deal last year to get her brakes replaced. I haven't had to deal with maintenance and I never had to really do any repairs since I purchased this car brand new from the dealer and had 2 free oil changes and a free 10k mile service maintenance. However, those oil changes normally took a good 2-3 hours depending on the wait time and my dealer was at least 15 miles away. I got an oil change from Yourmechanic and the entire service finished in under 1 hr and I did not even leave my home. Brewed a fresh pot of coffee and enjoyed some football while mechanic Trung change my oil

Scheduled an appointment with Your Mechanic, because I had an older car that had not been driven or started in several years. I did not want to pay to have the car towed to a mechanic, only to get an expensive quote and be faced with having to fix the car or have it towed back. The car is not a daily driver, so I thought that it was ideal to have a someone diagnose the car at my house, and let me know what the deal is. Also, the cost for a Your Mechanic ASE certified technician to come out was $10.00 less than the towing cost would have been.

All in all everything went great. The technician showed up on time, and was able to assist me with getting the car started, he also noted and got me quotes for other items that needed repair. He also looked at another vehicle we own that had a check engine light coming on and was able to get me taken care of there as well. The overall experience was one of great convenience for me, and I will certainly use this service again when needed.

They it want to do vehicle multi-point inspections. Paid to get an inspection done and then scheduled repairs totaling $1200 plus but on the day the work should have been done the sky was cloudy. Ruben, the mechanic, refused to do the work due to rain. When I called the company, they said the reason for refusal to work was out of stock parts. I complained and they said a supervisor would call me back. Surprise! No phone call at all. They never even bothered to check with me after weeks to see if I still needed the work done (which I did). Finally just took it to local shop, overpaid little, but it's working again

Was referred to this company by google. I picked your mechanic simply because of my work schedule since I work 8 to 5 pm Monday through Fridays. I only have one car so I would not be able to leave my car or be able to come in to normal auto repair shops at their operation hours. While my assigned mechanic was slightly late he was very professional and easy to work with. He explained what may have been the issue which I understand came from my own failure. However unfortunately he wasn't able to successfully diagnose the issue as the problem started to arise again after he had coincidentally left. So now I am short money and still not sure why my car had issues. Even though my problem wasn't resolved I still appreciate the mechanic's insight.

At first I was very skeptical about using an "on-line, mobile mechanic", but I was desperate. However, once Pete arrived and told me about how the service and pricing worked and told me his background and experience, I was put at ease. I have used YourMechanic on three occasions now, and each time went very well and for less money than I was quoted at other "drive-to" repair shops. Now I don't go to "regular" mechanics. For me and my family, we found that "Your Mechanics" offered better prices, very experienced mechanics, and the convenience of coming to work on our vehicles in our driveway. I highly recommend PETE (if you can get him - he is one of their best) and YourMechanic!

I had to get a water pump, tensioners timing belt, serpentine belts replaced, transmission fluid flush. One of the serpentine belts were replace and the other one was taken, I called and said no the mechanic said he replaced it all, but the belts says made in Argentina on the top and they were both the same brand, only one had that and the other one was the same old one I had, and you mean to tell me I'm lying? Skip these services and look for a honest shop instead. Also my belt were tighten too much and caused my alternator to fail.

Contracted with YOURMECHANIC.COM to repair a Ram 1500 and replace the oil pressure sensor of which the quote was 356.40 - but was billed at $440.24. In the process of replacing the sensor they damaged the wiring harness. This caused the knock senor not to function. I was instructed to make an appointment to have the mechanic evaluate the problem for their 100,000 mile warranty. Nothing was said about a 104.99 inspection charge. The mechanic came out plugged into the OB2 and said yes the knock sensor was bad and to setup a new appointment for repair. 3 appointments were scheduled and all were canceled by YOURMECHANIC.COM. Then I received a phone call stating that management had decided that this was too dangers for their mechanic. Wait a second this is the same job they over billed on and performed badly. Now they don't want to fix - what good is a 100,000 mile warranty if your not going to stand behind it. I have asked several time to speak with a supervisor an have not had a call

Diagnose my problem for check engine light, told me I need a mass air flow sensor, changed it with a dealer part as suggested, and still have the same issue with check engine light with the same diagnostic code. Told me I would have to pay for another diagnostic. Company is a rip off! I suggest no one ever use this company.

Had them come out mechanic refused to work on my car because it had been in a fender bender and my bumper was off still trying to charge me 150.00 dollars because he canceled and the entire job was 155.00 total complete rip off stay away from this place

This is the worst service I've ever used. The mechanics and the whole company is highly unreliable. I am wisconsin and scheduled a repair with them. The mechanic Ernesto rescheduled the appointment twice to following day and after that stopped answering his phone. I contacted customer service and they rescheduled me to two weeks later. After two weeks the mechanic still didn't show up because of him not able to get clearance to buy the part. In total, I wasted 5 weeks with the car sitting in my garage and still not fixed. They charge you upfront even though they say card wont be charged until after the service is done. Total waste of my precious time. DO NOT RECOMMEND

Web page is not user friendly, I booked an appointment and got my order in a specific time alloted... went back on web site to confirm and all info missing or wrong and indicates I still needed to book an appointed time and of course the time I originally chose was no longer available. Very unprofessional and I am attempting to cance, but can't get hold of customer service...

Scheduled a pre purchase inspection for a used car. The mechanic cancelled due to an earlier appointment running long. This was 2 an a half hours before my appointment was scheduled so I'm not sure how that works.
There were no more appointments available until Wednesday morning. I called and they said there's nothing they could do about it. He said there was no way to give me a discount, but I rescheduled anyway.
10 minutes before my second appointment the mechanic sent a message that he just found out about a death in his family and cancelled. No appointments available until the next day. This time i called and she at least tried to find someone to fit me in. Also offered a 10% discount without me asking. No way was I going to wait for them to cancel again. So I cancelled. All I got was alot of frustration and a huge waste of time.

My car was unsafe to drive and needed a simple repair that I lacked the tools and parts to do myself. I set up an appointment, the took the $30 fee, and then I never heard from the mechanic. The appointment passed and I called the customer service to get a never-ending hold message. I left my info as the message requested, and called a few more times. Never heard anything back. I guess I'm out $30 but I've gained a lesson in searching more carefully for reviews. I'd recommend getting a tow to a shop. Good luck out there, and don't let others take advantage of your misfortune!

James would not come back to fix my car after he kept telling me would. He also said the part was enough one and I went to parts store and gave them the VIN and it was the right part. He kept not showing up after that. I will never use them again

Don't ever get your car worked on *******@YourMechanic. Tech had me thinking I needed a new motor. Took my car to KIA was told he installed bad spark plugs and placed them wrong. They called and told me they can't reimburse me my money per their terms on conditions what a joke. I paid you for a job and your tech screwed up. Take accountability and give me my money back. Job wasn't done correctly the first time I even provided your guys with a report advising your tech dropped the ball

Totally a scam and they don't stand behind their service. They came out once and it worked for 2 weeks and then when it stopped working they wanted to charge me again before they even found out if it was the same thing or not. Absolutely a horrible company. Save your money and go to someone that will stand behind their service.