Save yourself from disappointment, do not consider their service. This is a fraud business. Never ever use this business. Very unreliable and untrustworthy. You will just waste your money on them. Very unprofessional mechanic and customer service. I called them and they told me that the problem was this and that... and when the mechanic went to my house, he told me that it was not the problem and that whoever gave me the quote gave the wrong estimate of what the problem was. I called them again and they do not care at all and never giving you an option to fix the problem they caused. They also blame me for believing their employee who I talked to on the phone. No, this business is a fraud and should be closed down.
Hi Dawn,
We apologize for the inconvenience this has caused you. We checked on your order and the reason why you are not yet refunded is because the seller does not have enough funds in their account yet. We will continue to monitor the seller's account. As soon as they have enough funds for your refund, we will process the refund for you.
For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sam
Customer Service Center
DHgate.com