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DAWN R.

  • 2 Reviews
  • 7 Helpful Votes
  • 1 Thank You

Experience: Autos & Vehicles

Member since February 2018

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    1

  • Fans

    0

  • Profile Views

    103

Review Distribution

2 Reviews by DAWN

7/18/19
Save yourself from disappointment, do not consider their service. This is a fraud business. Never ever use this business. Very unreliable and untrustworthy. You will just waste your money on them. Very unprofessional mechanic and customer service. I called them and they told me that the problem was this and that... and when the mechanic went to my house, he told me that it was not the problem and that whoever gave me the quote gave the wrong estimate of what the problem was. I called them again and they do not care at all and never giving you an option to fix the problem they caused. They also blame me for believing their employee who I talked to on the phone. No, this business is a fraud and should be closed down.
2/15/18
NEVER PURCHASE ANYTHING FROM THIS ONLINE STORE. Unbelievable store and customer server. I got an item worth $100, too far and too ugly compared to how it was described. I submitted a claim and followed up with their dispute team couple of times. After a month, they told me that they will refund me in 5 days. Waited for about 15 days and followed up, they told me it is still in progress because of bank policy. After 25days... nothing. They emailed me saying they cant refund me for no valid reason. You already assured your customer for a refund but not doing it.
sopportc
DHgate C. – DHgate Rep
Hi Dawn,

We apologize for the inconvenience this has caused you. We checked on your order and the reason why you are not yet refunded is because the seller does not have enough funds in their account yet. We will continue to monitor the seller's account. As soon as they have enough funds for your refund, we will process the refund for you.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,
Sam
Customer Service Center
DHgate.com

DAWN Has Earned 7 Votes

Dawn R.'s review of YourMechanic earned 2 Well Said votes

Dawn R.'s review of YourMechanic earned 2 Very Helpful votes

Dawn R.'s review of DHgate earned a Funny vote

Dawn R.'s review of DHgate earned 2 Very Helpful votes

DAWN Has Received 1 Thank You

mayrad9
Mayra D. thanked you for your review of DHgate

“Do you know that "seller" ( thieves) in dhgate only have to pay a fee to dhgate for breaking their policies and dhgate let them continue ripping off customer. Now you know how dhgate make 120 billion since 2004.”

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