Yoogi's Closet

SHIPPED MY HERMES BAG ON JAN 23RD TO YOOGI'S CLOSET FOR THEM TO SELL. AFTER A FRUSTRATING EXPERIENCE WITH USPS THEY FINALLY LET ME KNOW THAT THE PURSE WAS DELIVERED TO THEM ON FEB 8TH BUT ACCORDING TO YOOGI'S CLOSET THEY NEVER RECEIVED IT. WORST CUSTOMER SERVICE EVERRRRRRRR

Tried selling back my purse and I am from Canada. I didnt know that their prepaid label is only for US clients. I was not offered other ways to track it and UPS is the WORST when it comes to claims.

I am truly appalled by the buying teams' customer servicing skills and lack of respect for their customers time and money. I submitted a listing for an Hermés Birkin that I was looking to sell to them. While I was 100% honest and transparent of every aspect regarding my handbag for them which I did not receive the same courtesy in return. Following, them sending a quote for my handbag, I decided to ship it to them via next day air. Which was nearly $300+. I was the only one frequently checking in to make sure that my package had arrived and I was also told that the buying team would reach out to me if they needed more info. Long Story Short they declined the quote that they originally gave me due to an aspect of the bag that was described to them in my listing prior to me sending my handbag after their ignorant and unprofessional mistake and offered to send back my item via ground shipping which would take 3-5 business days to get back to me simply because they clearly did not READ, and or COMPREHEND my description in the listing. They never clearly gave me a reason for the decline of my item but stated that my bag "was authentic". Pure stupidity at its finest. I will no longer support nor speak highly or this company due to my un-called for, money wasting experience.

SELLERS BEWARE BEFORE YOU SELL WITH THIS COMPANY.

Yoogiscloset is my new favorite way to buy a Channel purse without paying full retail. No, it is not brand new but it is authentic and just barely used. I also found I can sell my old purses to the site and get a reasonable about of money and it is much better than just going on ebay and dealing with all of the crazies on that site. You have to check this site frequently though because I swear the inventory changes almost every hour.

I absolutely love Yoogi's Closet. I have purchased multiple purses from them, and a pair of Louis Vuitton shoes that were in brand new (never worn) condition. All of the purses I purchased were in excellent shape and were exactly as described. I like the fact that there is no shipping charge on orders, and that orders ship so quickly. I have never had to return an item, but I like the fact that you can return purses should they not work out (a must for purchasing any expensive item).

I ordered the papillon 26 my dream bag. And I have to be honest it's a pretty dam good bag. The zipper is tarnishing. The straps have patina on the handles. Few marks in the inside. But the overall body is excellent! I was going to send it back at first but I fell in love with it. The thing is the papillon is a vintage piece not even carried in the stores anymore. I don't understand y. That's the best piece he ever made in my eyes. So I looked at it like this. Be proud of it the ware on it shows itself in a vintage way nothing purposely done do her. It's just the way she's aging. And when my heart felt that I knew she was staying! Thanks yoogie for making my dreams come true! I love her.

I purchased a Gucci bag exactly as described love it fast service and a perfect bag!
This company updated me on shipping and handle everything great cant say enough on
This wonderful experience.

I just bought a pair of gorgeous Miu Miu heels for about 60% off the original price. They arrived quickly (even though I only chose standard shipping), and in gorgeous like new condition. This online consignment dealer buys designer products from people, authenticates it, professionally cleans the products, and then sells them online. These shoes were labeled as gently used, but came in new condition. I'm so excited about this website, I'm pretty sure it will be the only one I will buy from and be totally confident I am getting an authentic product and it will arrive in the condition it was described (or better!). I highly recommend this site!

Several months ago, I bought a 35cm Red Kelly Bag and must share my experience. Having purchased my three other Kellys and 2 Birkins all from Hermes directly when you could get bags if they liked you. I'm serious about that comment. A rapport had to be built. FYI my handbags were all in the $7,000 MAX RANGE.
I wanted a Red desperately and was told by three stores that knew me... To look for a 2nd hand online store with great reviews and feedback. I bought the exact Kelly I wanted. It's arrived swiftly with everything other than the big orange box and ribbon. I survived. Arrived with the sleeper bag, and I'm stressing it's 100% Real, and my transaction was delightful. This week I bought a Dior zippered pouch for my Bookbag and a Hermes 140CM cashmere /silk scarf. Call Yoogis. You won't be disappointed. I tried to add a photo but my file is to large on what can be loaded.

I have been a fan of Yoogie's closet until today. I just within the last 6 months purchased 2 bags for 3K. I purchased Chanel shoes which went to the wrong place and took forever to get I asked if they were returnable, before i purchased. Even when they said that the shipment went to another customer. I said I hope they fit after all of this. Well they came I loved them, but I kept trying to make sure they actually were comfortable and they were just a little too small. So, I thought I better return them. It took again forever for them to get them back. I just received my refund less 44.00 for a restocking fee. You're kidding me, right. How in God's name am I going to know if shoes fit without trying them on. They say a 30 day return 100% refund. I am so dissapointed with their customer service. I would no longer recommend them. What if I decided to return my 2K handbag. I would be out 300 dollars. They need to update their policy if this is what it is, because I had no idea. Poor customer service.
Update after contacting them they explained that 2 years ago I had returned too much and they implemented a 15% restocking fee on my account. I never saw it. But, they refunded me because apparently they relooked at my account and have noticed I have purchased and kept everything but this one item. I still think that they should have made sure I knew every time I purchased something if I returned it, a restocking fee would be implemented.

Third time dealing with them. First time I bought a givenchy handibag in great condition the second time i sold the same handbag baxk to them and the third time I bought a beautiful balenciaga bag new with the tags — free shipping. I prefer tbem over tbe real real u can return on Yoogies closet