Yatra

Useless News Letters just wont stop. Even tried unsubscribing and blockig them, but they somehow still manage to come back with useless ads.

I requested Yatra to reschedule my ticket lots of times. However, their service is really slow and staff is unprofessional. I tried to call lots of times, but there's no response from their side. Horrible service.

After making payment they will not assign the room and inturn they will not refund the payment simply telling the stories.
Hopeless and useless site
Dont ever book the rooms by utilizing this site.(Yatra.com)

We booked some flights via yatra.com at the beginning of 2020 before pandemic had started. Unfortunately, after pandemic was hit in India, they cancelled all the flights. We called several times and not one time they were helpful. Neither did we get our refund nor any compensation. It has been more than 2 years now and still did not get any refund for our tickets. I don't know how many times we have to call them to get our refund. I am tired of this! Will never book with them again

Initially they say book the deal with 5000 rs which is refundable. But now when I am asking for my refund as my program is postponed. They are not giving my money back. Also they are not picking up calls now. Worst experience ever

They dont have a basic thing which is customer care.

I am struggling to connect with them since 2 days. Their portal has problem which picks/change the dates automatically. I tried rescheduling the booking but it asks for 100% payment whereas Airlines can change is it without any Penalty or extra charges.

But Airlndia also do not help if you book from a third party.

So my money is stuck and no support from Yatra.

Reschedule to booked ticket doing fraud by YATRA customer service.
Very very very poor service and don't book ticket using YATRA.
Purposely they will delay rescheduling and make customers to pay more penalty charges. Always saying Typical answers always from them call back you in 24 hours. Is this the right way of handling customers?
Don't trust anymore FRAUD YARTA.

This travel site will be helpful and packages also reasonable prices. Its very useful. Better to choose this website and also accomidation details also giving.

Thanks

I have booked a bus ticket from Lucknow to Haridwar which I now want to cancel and it is clearly mentioned in my e-ticket cancellation policy that if I cancel my ticket prior to 24 hours of departure of the bus then my whole amount will be refunded. There is no customer care number of them ony one email id their reply was no money will be refunded in case of cancellation. Booking Reference Number - **************. I just want to say how many time you can earn by befooling your customers

While rescheduling the Flight booking amount detected and then Flight price increased and for that charges also extra. Very very Poor customer service and worst experience.

I booked flight from Yatra platform in Student quota so that I could get 25kgs for my luggage (I was moving to new city) but Yatra provided 15kgs only. They charged extra money for student quota but didn't provide the facility. I emailed them with my concern to which they responded 'they will get back with solution within 48-72 hours'. However, this never happened! I mailed them again saying 72 hours are over and I didn't receive any response or solution yet… to which I didn't receive a single reply until today. Very disappointing! I would recommend everyone not to book flight tickets via Yatra platform.

They are the worst website i have ever encountered. I dont want to give them even a single star... They dont refund in the time frame.
Take 2-3 months and even after fighting a lot we get our money back. Airlines refund withing 2-3 weeks but they take a lot more time to pay us back as if they paying from their pocket. Dont book from here

Worst service. I never recomand this webside.
Number doesn't exit.
No response. How to contact?
Fraud

They don't have a basic thing which is responsive customer care. Terrible guys, or maybe bots, because no one, I assure you, there is no one who you can ever reach out on call. There is no real person you can speak with, just back and forth same repetitive emails but no place you can speak about your concern to in person.
Incident: I booked an Air India flight through Yatra.com last week on 9th of Jan 2023, and on very next day morning realized as my date of journey is on 14th, August 2023 and by mistake I booked for 15th August 2023 flight and tried rescheduling options online but of no use.
As Yatra.com won't allow you to reschedule online on your own and after that I tried reaching out to Yatra customer support on call but no response for initial 2 days and that forced me to reach out to them through mail. Mean time I was able to connect to Yatra customer service through call and they gave an Air India customer service number to reschedule saying that only they can help you in this case, and same reply got from the Air India customer service saying that only Yatra customer service can help you in this matter, both Yatra and Air India customers service wasted my time and entire rescheduling process took almost 7 days after paying INR *******/ for rescheduling charges when the date of journey is 8 months from now and entire flight seats are vacant.
Both Yatra and Air India are okay to reschedule my return journey flight without any extra charges which was not required in my case but not the same case with onward journey. Very unprofessional booking agency and their operators and policies. They do business in a rude and one-sided way, Very bad experience, Pathetic, worst service. They simply try to loot your hard-earned money and waste your time. Never ever recommended to anyone.

I bought 8 (Rs 1000) Vouchers against my credit card points. These points are as good as cash. When I tried to make a airlines booking of Rs ******* total amount, the app didn't allow me to use all the Vouchers. It only allowed me use one voucher of Rs 1000. On top of that, if one intents to use this voucher, hen one cannot use the promo codes with in the app. THIS IS RIDICULOUS. WHATS THE USE OF USING ONE VOUCHER OF RS 1000, RS 800 TO RS 900 DISCOUNT ONE CAN GET USING THE PROMO CODES. IT means my voucher money is completely wasted. In the similar apps like MMT or Cleartrip one is allowed to use multiple Vouchers in one booking. But here allowing to use only one voucher is ridiculous. I FEEL HOODWINKED AND CHEATED. Avoid

Best travel website in India
We booked flight ticket and we are very satisfied
We enjoyed our honeymoon

A platform that cancels your flight and blames it on the airline while the customer is clueless of the whole situation. Never book through http://Yatra.com because they are not genuine.

I am S N Panigrahi. I have booked Online, Bina Resort through Yatra.com for stay from 23rd to 26th June 2022 at Nainital by paying Rs. *******/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking Reference Number ************** and hotel Confirmation Number YAT*******923 for Stay in Nainital. However, We Couldn't Trace out the Hotel – The Address Provided by Yatra.com is Not Complete & Incorrect. The Contact Details Provided are Not Working. Even Yatra.com Customer Support was also Not Responded. This Looks like a Clear Fraud Case. As a Result, Entire Purpose of Tour Travel Disturbed and all the Amounts Spend for the Purpose is Wasted and created Great Inconvenience and Mental Agony.

Yatra.com Looks Like a Fraud & Cheating Company - Not Reliable - Should be Avoided

SN Panigrahi

Hi We have booked a Flight from Bangalore To Jaipur for 19th April 2020.
Yatra reference no. **************. But due to Covid issues they cancelled the flight and replied I can reschedule my flight without any fare difference. Now when i asked them to reschedule my travel they cancelled the flight and not replying any query asked by me. There is no contact number of these cheaters.
I would request you to never book anything with Yatra.com they will theft your money and run away.

Great packages. Great deals. Huge discounts. Just love it.

Never book holidays with Yatra package, they provide cheap hotels, worst food and no coordianiation and communication.

When I was booking the tour the girl who was assisting me said we are giving you all 3 star and above rated hotels. But out of 4 hotels only one was a one hotel was 3 star or above, one was okay and rest 2 were very shady. I called my coordinator to complain about the hotel, to my utter surprise the dint Even knew what actually a hotel rating is.
My advice - don't go by there words check each and every hotel thoroughly before payment or before you start your travel.

Booked a flight from hyd to ahmedabad via yatra. Flight got cancelled by airline. Yatra customer support not says go through airlines for a refund. Why anyone in the world want to book a ticket through yatra, pay additonal fee and then do all the legwork to get a refund from airlines?. Worst website, do not waste your time and money!