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They dont have a basic thing which is customer care.
I am struggling to connect with them since 2 days. Their portal has problem which picks/change the dates automatically. I tried rescheduling the booking but it asks for 100% payment whereas Airlines can change is it without any Penalty or extra charges.
But Airlndia also do not help if you book from a third party.
So my money is stuck and no support from Yatra.
Tip for consumers:
Please dont use this site
Products used:
Air Tickets
Mohini J.'s review of Yatra earned 2 Very Helpful votes
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Dear Mohini,
Greetings from Yatra.com!
We would request you to kindly share your Yatra booking number and registered email ID for us to check and assist you.
Regards
Yatra Care